Operations Manager
4 weeks ago
**Operations Manager**
**-**
**WES00144**
**Description**
**BOMBARDIER**
Bombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy, efficiency, reliability, and safety. We are a global organization focused on working together with a team spirit.
In your role, you will:
Bombardier Aerospace is seeking an experienced **Operations Manager **for its brand new ‘state of the art’ Service Centre, located at Essendon Fields in Melbourne.
In your role you will;
- Be responsible for the maintenance operations of an OEM, Part 145 organization.
- Lead and manage a team of Technicians, Buyers and Material Planners.
- Lead work assignments, monitoring attendance, review, approve, and verify/ensure accuracy of employee’s hours worked, and time charged to correct aircraft program.
- Ensure functions of the maintenance department who are performing work affecting product quality are competent on the basis of appropriate education, initial/continuation training, skills and experience, by giving input to and approval of the yearly training program.
- Develop and submit annual maintenance department budget including manpower requirements to the General Manager.
- Assist in the development of strategic plans to support latest programs and capabilities based on analysis of current market trends.
- Assess the production schedule (hangar and AOG) on a dynamic 3-month schedule in coordination with the Project Managers, to ensure manpower availability, proper load of the hanger, and on-time deliveries.
- Support the Customer Project Managers and ensure escalated constraints are resolved.
- Ensure satisfactory completion and certification of all work required by operators/customers in accordance with the work specification, as well as customer quality expectations.
- Ensure sub-contracted orders are correctly detailed and that the requirements of the contract/order are fulfilled in respect of inspection and quality control.
- Approve payment of vendors’ or suppliers’ invoices for services or supplies required by Maintenance Department.
- Facilitate the daily Stand-Up meeting Maintenance Projects with all departments. Update daily reports on aircraft states, clocked manpower and report to the accountable manager.
- Respond to quality deficiencies in the area for which he/she is responsible, which arise from independent quality audits.
- Monitor returned customer questionnaires in order to respond to customer concerns on all department personnel, equipment or quality of services rendered.
- Solicit feedback from staff for development of new concepts and actively support and integrate continuous improvement activities in order to ensure that the relevant BSC objectives including the customer satisfaction index goals are met.
- Give input to QA for the Management Review, and participate in the meeting that is performed twice a year.
- Ensure all aircraft and AP maintenance including defect rectification is conducted to the standard of and in accordance with the MOE, relevant CASR and CAR, Part 145 and responsible CAMO requirements.
- Liaise as necessary with responsible CAMOs, Suppliers and Subcontractors
**Qualifications**
**Qualifications**
- You have have previous experience in a similar role, leading a large workforce with 10 years experience.
- You hold Bachelor of Aviation Management or equivalent qualification and five years of aviation experience as a licensed aircraft maintenance engineer, including at least two years' experience in aviation management in a CASR Part 145 Approved Maintenance Organization or equivalent.
- You will be able to meet the CASR requirements to be a Part 145 Responsible Manager
- You will be able to obtain an ASIC.
- You have sound knowledge of CASR as it applies to a Part 145 organization.
- You have sound knowledge of QMS and SMS.
- You have communication skills and ability to communicate to all levels within a multidisciplinary environment.
- You have accounting and budgeting principals necessary to read and interpret profit/loss statements, financial reports, and meet SMART objectives for assigned area
Bombardier is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws.
**Your ideas move people**
**Job** General Management
**Primary Location** AU-VIC-West Melbourne
**Organization** Aerospace
**Schedule** Full-time
**Employee Status** Regular
**Job Posting** 10.04.2023, 8:51:20 PM
**Unposting Date** 10.07.2023, 8:59:00 AM
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