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Information System Partner X 2

4 weeks ago

Nowra, Australia Shoalhaven City Council Full time

Salary: $93,592 - $106,297 p.a. plus 11% Super
- Permanent full time positions
- Access to Councils Variable Working Hours scheme.

**About the role**
Positions are permanent full time, working Monday to Friday, 9.00am to 5.00pm for a 35 hour week. The positions work in the Corporate Information Team as part of the Information Services Department providing critical support across the organisations corporate systems.

**Duties**
Reporting directly to the Corporate Information Systems Manager, the focus of this position is to:

- Proactively manage corporate system/s development, administration, and support needs of multiple directorates.
- Work in a team environment, investigate, analyse, and prioritise assigned incidents and service requests for Council business systems. Action requests, resolve problems, manage internal and external service providers, and record all actions.
- Write accurate technical reports for data analysis using various tools collating data across an organisation.
- Drive the development and enhancement of systems ensuring key stakeholder involvement through extensive knowledge of system configuration (i.e system parameters, workflow/business process automation, form building, T-scripts etc).
- Provide specialist advice regarding administration functions for the Council’s key corporate systems.
- Allocate and maintain employee access to business systems in appropriate time frames.

**Skills & Experience**
To be successful in the position, you will possess:

- Tertiary qualification in Business Systems or an Information Technology related field or demonstrated experience in similar system support, implementation, or development role.
- Experience developing business intelligence reports, ETL’s and dashboards using various tools collating data across an organisation.
- Highly developed interpersonal and communication skills including the ability to communicate with staff effectively across all organisational levels and roles.
- Ability to work as an effective team member and establish and maintain business relationships with internal staff and external service providers.
- Demonstrated analytical ability to deal with high volume and complex information.
- Well-developed technical knowledge to support systems maintenance, improvement, and administration functions.

**About Shoalhaven City Council**
Shoalhaven City Council is a dynamic organisation serving a large and diverse community; limitless opportunity exists for an exciting and rewarding career. The Shoalhaven is located just 2 hours from Sydney and 2.5 hours from Canberra. The Shoalhaven is home to 104,000 people and comprises of 49 unique towns and villages. It is a place of great natural beauty and offers an enviable lifestyle and positive work-life balance.

**Benefits**
We are committed to creating a positive culture and strong team environment, and offer a range of benefits:

- Generous Leave Entitlements
- Long Service Leave After 5 Years
- 9 Day Fortnight for Outdoor Staff
- Flexitime for Indoor Staff
- Remote Working Arrangements
- Fitness Passport
- Novated Lease Arrangements
- Discounted Private Health Insurance
- Training and Development Programs

**How to Apply**
- At Shoalhaven City Council our corporate core values are: Collaboration, Adaptability, Integrity and Respect. Please choose one value and advise how you have enacted this value in a professional setting.
- Please list the relevant qualifications and experience you hold.
- Briefly describe the relevant technology and software you have experience using.
- Please provide an example of where you resolved an issue in corporate systems work - what was the issue, who was your customer, how did you resolve the issue and what was the result for the organisation.

**Contact**:Dane Hamilton **- **Chief Information Officer - 02 4429 3889

**Applications Close**:Thursday, 20 June 2024 (at Midnight)

Shoalhaven City Council is a Child Safe Organisation that recognises and advocates for the rights of children and young people and are committed to providing a safe workplace.

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