Customer Service Advisor

3 weeks ago

Mount Barker, Australia BankSA Full time

**Join our supportive team in our Mount Barker **branch**:

- **Permanent Part Time position (20 hours per week)**:

- **Customer service role working with the local community**

**How will I help?**
First up - you'll be one of the friendly faces of BankSA. We want to help all of our customers with all of their banking. Not just because it’s better for business - but so they make the most of their money too. Building rock-solid relationships, you’ll make it clear you understand what our customers need today - and what their plans are for tomorrow.

**What’s in it for me?**

We want you to love what you do - and where you do it. You’ll be paid fairly, while being in a great position to grow your career - with a range of online learning, training and career planning tools on offer. Some of the best banking, wealth and insurance benefits that are out there will be on offer - and you can even take paid volunteer leave or secondments as well.

Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**

With experience in customer service - and a solid track record for meeting sales targets - you’ll see this role as your next opportunity to become a new business expert. You’ll be able to communicate clearly and confidently with our customers, fostering great relationships and providing service that can really exceed their expectations. And you’ll do all of this as part of a team environment - which you’ll have worked in before.

**What's it like to work there?**

Although we’re a proud part of the Westpac Group, BankSA is a distinctive brand in its own right, with its own unique culture. We’re locals who love supporting locals, and we’re passionate about achieving our purpose of creating better futures together. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.

**Do you need reasonable adjustments during the recruitment process?**

At Westpac we are committed to providing a supportive culture and creating inclusive and accessible workplaces, branches, products and services for our customers, employees, and community.

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