Safety Centre Advisor

3 months ago

Mile End, Australia RAA Full time

**Exciting opportunity to join SA’s iconic RAA**:

- **Casual Position based at Mile End**:

- **Requires primarily Saturday availability with additional hours during the week to cover demand and, as needed to cover leave**

RAA have a fantastic casual position available This role includes assessing the mobility and safety needs of children in vehicles and providing relevant advice and services. You will also collect data on transportation issues relating to children in vehicles to advocate on their behalf. As a key member of the team you will:

- Deliver exceptional and professional service to members and internal/external customers by identifying, responding to and satisfying their needs;
- Assess children, restraints and the vehicle, and provide both legislative and technical advice/information along with appropriate recommendations;
- Install appropriate child restraints into vehicles, in accordance with the manufacturer’s instructions in a timely manner;
- Assist in day to day operations of Safety Centre, including, but not limited to, enquiries, sales, printing of resources and tidying of store.

**About you**

At RAA we hire on cultural add first and technical fit second, however, to be successful in this role you will need:

- Customer service experience;
- A certificate IV in Training and Assessment (or part thereof e.g. Train the Trainer) is desirable;
- Knowledge of installation of child restraints preferable;
- Knowledge of parts of Road Traffic Act, Australian Road Rules and Regulations relevant to the restraint of children in vehicles preferable.

Your exceptional customer service skills and ability to work effectively with people of various ages is critical to the success of this role, as is your strong motivation and organisational skills.

**About us**

As one of the state’s largest and most iconic organisations, we’re proud to deliver our trusted range of motor, home, and travel services to more than 805,000 members.

In our vision to make life better for members and better for our community, we’re also elevating our offering to include electric-vehicle charging, Solar and Battery and more. We’ve been innovating since 1903, and we’re excited to continue to do so for the next 120 years and beyond, with exciting developments in the pipeline.

We’re also one of the state’s largest employers (and growing), with more than 1400 employees working collectively with the common goal to keep our members moving. With a range of locations from RAA Place in the CBD, Mile End, Adelaide Airport and more, our workplaces are growing too - but all still proudly SA-based.

**Benefits**

We love our people at RAA and believe our employees should be rewarded for being a part of the RAA family. Some of our employee benefits include:

- Free RAA premium road service
- Access to our Member Benefits program
- Generous discounts on all RAA Insurance products
- Flexible work arrangements
- 12 weeks paid parental leave.
- Ongoing Training & Development opportunities and a Study Support Program
- Wellbeing facilities and Corporate Health Insurance Plan
- On-site Cafe with Barista - plus much more you can read about here

**How to Apply

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