Case Officer
1 month ago
**Sydney CBD**
**Summary**
icare is seeking a Case Officer to effectively manage client care needs by assessing service requirements and evaluating care plans.
- 6 Month Fixed Term Contract with a 35 hour working week
- 17.5% annual leave loading and flex leave
- Hybrid working environment, offering starting salary of $93,295
**About the Role**
Effectively and efficiently manage Dust Disease client care needs for people with low to moderate levels of complexity, by assessing care and service requirements, develop, monitor, co-ordinate and evaluate needs plans and routinely adjust those plans as needs change. Work with providers to ensure the appropriate services are in place, based on client need. Ensure dependents receive the right information at the right time and are supported throughout the case management cycle.
**Benefits**
- A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
- 17.5% annual leave loading
- Comprehensive learning and development support aligned to icare’s Core Capabilities.
- Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
- Access to our Employee Assistance Program
**Duties**
It’s an exciting time at icare where no two days are the same; as a **Case Officer **you will:
- Manage icare's relationship with the client and dependants throughout the life of the case.
- Manage DDC clients who have been assessed with low needs and routinely reassess and adjust services and support based on those needs documenting the rationale to inform any changes to service levels.
- Maintain accurate information and case management records to support the coordinated activities of the team.
- Prepare correspondence to clients and/or their representatives to ensure that they receive timely and accurate written advice of matters.
- Liaise with clients and families to obtain information and results and to ensure they are well supported through the process.
- Identify cases to management for priority action and determination to ensure the assessment or other processes do not exacerbate their illness.
- Monitor and approve invoices for any information, tests or investigations requested and ensure that this is captured in case files.
- Deal with multiple health jurisdictions and hospital/laboratory medical records, privacy and freedom of information policies and procedures in order to obtain client medical information.
- Keep up to date with the expanding classes of dust diseases and develop and maintain understanding of current legislation and medical terminology as it relates to dust diseases.
**Skills & Experience**
- Highly developed communications skills, ability to solve problems and manage multiple tasks with conflicting deadlines and demands.
- Critical reasoning skills to ensure a high degree of integrity in the decision-making processes.
- A well-developed understanding of the needs and perspectives of people with a serious illness.
- Established community networks in the allied health, community, disability or social work sector.
- Experience in dealing with medical information in customer focused environment.
- A broad range of experience in a similar case officer role.
**Culture**
We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply. We are committed to our people’s development so the people of NSW can thrive.
**About the Company**
We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, so our schemes deliver better outcomes for people and communities. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work.
- For more information about icare visit our website
- **icare operates a direct sourcing model so no agency introductions will be accepted**:
- We are a Circle Back Initiative Employer - we commit to respond to every applicant
- A talent pool may be created through this recruitment process.
-
Case Officer
6 months ago
Sydney, Australia Ampersand Full time**Duration**:3 months + possibility to extend **Location**:Gladesville + WFH **Pay Rate**: $43.12 p/h + super The case officer provides expert advice, project and program support for the Councils regulatory program through providing case management for high risk categories.
-
Case Officer
1 week ago
Sydney, Australia iCare External Full time**About the Role** Effectively and efficiently manage Dust Disease client care needs for people with low to moderate levels of complexity, by assessing care and service requirements, develop, monitor, co-ordinate and evaluate needs plans and routinely adjust those plans as needs change. Work with providers to ensure the appropriate services are in place,...
-
Sydney, New South Wales, Australia White & Case Full timeWhite & Case is a global law firm with a strong presence in the energy and infrastructure sectors. We are seeking a Senior Associate to join our Sydney office, where you will be part of a dynamic team handling complex cross-border projects.
-
Case Resolution Officer
5 months ago
Sydney, Australia Charterhouse Full time**Reputable Law Firm**: - **Gorgeous Sydney CBD location**: - **Newly created position** Join an expanding team at the head office in Sydney and play a pivotal role in their continued growth. This is a newly introduced position that offers a fantastic opportunity for an individual who thrives on delivering timely and high-quality case resolution...
-
Traffic Surveillance Officer
6 months ago
Sydney, Australia CaSE (Civil and Structural Engineering) Full timeJob Type - Full Time - Category - Construction Personnel - Location - Sydney **About the job**: **CaSE Traffic** is looking for **Traffic and Transport Surveillance Officer** reporting to the Traffic Manager to join one of the largest road Projects in Sydney. **Position Summary**: You will be responsible for assisting to deliver packages of work to ensure...
-
Personal Assistant
3 months ago
Sydney, Australia White & Case Full time**Personal Assistant - Legal** **The opportunity** - Are you ready to make your mark as part of our Global Operations Team? Then you’ve come to the right place. At White & Case, we’ll support you, give you responsibility and welcome you as an integral member of our diverse, international team from day one. As a Practice Assistant you will play an...
-
Associate: Disputes
2 months ago
Sydney, Australia White & Case Full time**Associate: Disputes** **The Opportunity** Are you ready to make your mark as part of the Commercial Litigation Practice in our Sydney office? Globally recognised for the breadth and local depth of our experience, we are trusted advisors to the world’s leading Infrastructure providers. As well as guiding clients through their most complex and...
-
Associate: Financial Restructuring and Insolvency
2 months ago
Sydney, Australia White & Case Full time**Associate: Financial Restructuring and Insolvency** **The Opportunity** Are you ready to make your mark as part of the Financial Restructuring and Insolvency Practice in our Sydney office? Globally recognised as a leader in complex cross-border insolvencies and workouts, we represent clients in all aspects of restructuring and insolvency matters—both...
-
Associate: Real Estate
2 months ago
Sydney, Australia White & Case Full time**Associate: Real Estate** **The opportunity** - Are you ready to make your mark as part of the Real Estate Practice in our Sydney office?- As an Associate, you will join a growing team and have opportunities to work on high-profile matters that involve providing strategic advice on land tenure required to develop power and infrastructure projects, as well...
-
Sydney, New South Wales, Australia White & Case Full timeFirm OverviewWhite & Case is an elite global law firm with a long history of serving leading companies, financial institutions, and governments worldwide.We have a global network of offices with lawyers operating from more than 40 locations, working in virtually every country of the world.Job SummaryWe are looking for a Senior Associate to join our Project...
-
Sydney, New South Wales, Australia White & Case Full timeAbout White & CaseWhite & Case is a leading global law firm that serves top-tier companies, financial institutions, and governments worldwide. Our extensive history as an international firm enables us to provide expert advice on complex legal challenges across the globe.We have a strong presence in key financial markets and excel in handling intricate...
-
Project Lawyer: Infrastructure Expert
2 weeks ago
Sydney, New South Wales, Australia White & Case Full timeSenior Associate Opportunity in Project DeliveryWe are seeking a seasoned Senior Associate to join our Sydney office, specializing in the Project Delivery practice.About UsAs a leading global law firm, White & Case offers an exceptional platform for career growth and professional development. Our teams work with clients across the Asia-Pacific region and...
-
Case Manager
2 months ago
Sydney, Australia Gallagher Full timeOverview We are looking for experienced Case Managers to join our team in the Sydney or Parramatta Office. Our model at GB ensures an all-encompassing support structure, with dedicated workers compensation technical specialists, that allow our case managers to thrive in a supportive, dynamic and fun environment! A rewarding role, that will utilise your case...
-
Associate: Disputes
6 months ago
Sydney, Australia White & Case Full time**Associate: Disputes** **Firm Summary** White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be. With lawyers operating from more than 40...
-
Case Manager
6 months ago
Sydney, Australia Gallagher Full timeAbout Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...
-
Case Manager
5 months ago
Sydney, Australia Gallagher Full timeAbout Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...
-
Case Manager
5 months ago
Sydney, Australia Gallagher Full time**Introduction**: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of...
-
Assessment Officer
4 weeks ago
Sydney, New South Wales, Australia Legal Aid NSW Full timeAbout the RoleThe Health Care Complaints Commission is seeking a skilled Assessment Officer to join our team. As an Assessment Officer, you will be responsible for the diligent and timely assessment, management, and preparation of assessment plans for all complaints received.You will work closely with stakeholders to understand the assessment process and...
-
Case Manager
2 months ago
Sydney, Australia Toll Group Full timeAbout Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...
-
Case Manager
5 months ago
Sydney, Australia New Home Care Full timeAbout us: Completing your Cert IV in Aging Support or Diploma in Community Services? Want to grow or transfer your skills and make a real difference in your local community that you love? Join New Home Care and support older people to live well in the comfort of their own home. We are looking for an energetic and passionate case manager to join our team in...
