Strata Assistant

We have opportunities in our strata assistant team in our Port Stephens office.

**The Role**:
Working closely with our team of Strata Managers on their portfolio of schemes, your tasks will include but not limited to:

- Composing documentation such as correspondence, meeting agendas and minutes
- Arranging work orders, liaising with contractors & committee members
- Scheme key management
- General day to day administration

**You Need**:
To embrace change, enjoy resolving client matters to build strong client relationships.

**You Enjoy**:
Getting stuff done to make us all better. You thrive on learning and sharing.

Providing outstanding client support, following established processes to ensure compliance and mínimal risk exposure in your allocated portfolio.

**You Expect**:
A place where people are good at listening and great at taking action.

Technology and systems that assist you in successfully managing your workload.

A friendly, enjoyable place to work where individuals challenge each other to succeed.

**We Like People Who**:
Take pride in their work, support their clients, and enjoy working in an inclusive environment.

Want to long term career in strata with ongoing professional development.

Like setting themselves goals and achieving them.

Create a lasting impression with owners, committee members and tradespersons

**We Expect**:
People who demonstrate initiative and take responsibility

Individuals to prioritise and multitask and deliver outcomes in demanding position.

Prompt follow up and resolution of issues.

**We Need**:
**Experience**: Individuals who aspire to further develop their career in strata.

Can make timely decisions related to their assigned portfolio

**Relationship Management**: Focus on managing client expectations in the best interests of the owners in the schemes.

Apt complaints resolution through the implementation of action plans

**Client Service Management**:Prepare and maintain documents and records related to schemes using strata information systems

**Compliance & Risk Management**:accountability to ensure insurance renewals, claims and levies are filed prior to deadlines.

**To be considered, you must have;**

Permanent residency in Australia

Excellent communication skills, both written & spoken

A keen eye for detail & quality

Ability to follow, be a team player & work autonomously

Be resilient and remain calm in a high volume fast paced environment

**To apply**:
If you are keen to explore joining us, reach out and outline why you are the right fit for Strata+. We will send you an invite to our online profiling even if your resume is not quite ready.

No recruiters please.

**Job Types**: Full-time, Permanent

**Salary**: $60,000.00 per year

**Benefits**:

- Professional development assistance
- Referral program
- Work from home

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Surry Hills, NSW: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 09/07/2023