Retail Sales Assistant

5 months ago

Armadale, Australia Cinnamon baby Full time

**Retail Assistant Job Summary**

We are seeking a dynamic, energetic retail assistant to join our growing organization. In this position, you will play a key role in providing stellar customer service experiences on a daily basis. You must be organized, detail-oriented, and knowledgeable of our products with an engaging, upbeat personality.

**Retail Assistant Duties and Responsibilities**
- Greet customers and make them feel welcome
- Maintain a clean, organized, and comfortable
- Be attentive to customers, providing answers to any questions
- Make recommendations
- Assist shoppers with merchandise (proper sizing, color choices, collecting items from back inventory if needed, etc.)
- Ensure a good fit for the customer and the product
- Restock items that are running low and maintain proper display appearances
- Assist with inventory counts and placement of new products, including new in-store or window displays
- Handle customer complaints and concerns calmly; find a reasonable solution (calling on a supervisor only when necessary)
- Keep a watchful eye for theft or mishandling of merchandise; act according to company policy
- Ensure customers are well-informed on any current sales, rewards programs, and store return policy
- Process payment by using cash register, credit card machines, and/or POS (point of sale) computer system

**Retail Assistant Requirements and Qualifications**
- High school diploma or GED equivalent preferred
- Previous retail and/or sales experience a major plus
- Computer literate and comfortable using POS systems
- Thrives working in a fast-paced environment as part of a team
- Physically fit, able to work long hours on one's feet
- Available to work on weekends
- Must be a fast learner and able to think quickly on one's feet
- Excellent customer service and strong interpersonal skills

If this role sounds right for you, Please press the APPLY NOW button.

From the Cinnamon Baby team. Thank you, we look forward to hearing from you.

**Job Type**: Casual

**Salary**: $29.23 - $30.36 per hour

**Benefits**:

- Employee discount

Schedule:

- Monday to Friday
- Shift work
- Weekend availability

Supplemental pay types:

- Penalty rates

Ability to commute/relocate:

- Armadale, VIC 3143: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Point of Sale (POS) software: 1 year (preferred)
- Working towards sales targets and KPIs: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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