Marketing Risk and Compliance Specialist

2 weeks ago


Sunshine Coast, Australia Youi Pty Ltd Full time

**Marketing Risk and Compliance Specialist (part-time)**

Since Youi emerged in 2008, we have built a strong challenger brand backed by awesome customer service We tailor our products to individuals and we’re there for our customers in their time of need, tailoring products to individuals and challenging the insurance industry to do better by the customer. Not only is our brand recognisable, but our service is genuine, and we have the customer satisfaction accolades to prove it. With over 1800 employees, we have ambitious goals to keep growing and continue delivering awesome insurance solutions across new products and distribution channels.

**About the Role**

Our Marketing team are an incredible group of passionate specialists who are responsible for producing and communicating all external Youi advertising and messaging. Reporting to the Head of Strategic Delivery, the newly created Marketing Risk and Compliance Specialist role will coordinate and undertake a variety of first-line risk and compliance functions across the Marketing Department and be key in us meeting our objectives. The role will include the management of Risk Incidents and Issues, undertaking Controls testing, assisting with the development and maintenance of effective risk management and compliance processes. You will work closely with the second-line Risk, Legal and Compliance team to support the Marketing leadership team in delivering a comprehensive risk management and compliance program.

This role is a **_27 hour per week_**, Permanent Part-time role with flexible options for days and times of day you can be rostered, as well as working in office, or from home depending on the days worked.

**Key responsibilities include**:

- Monitor risk incidents and issues and action in line with risk management frameworks.
- Manage rectification and remediation as required to resolve incidents and issues.
- Maintain regulatory compliance across Marketing in line with recommendations from second-line Risk, Legal and Compliance.
- Ensure risk register Controls are adequately designed and periodically test they are operating effectively.
- Partnering with Marketing stakeholders to uplift Risk Controls over time.
- Assist the Marketing Department to continuously improve risk awareness and control through information sharing and training.
- Monitor and report against relevant Risk KRI’s to support maintenance within appetite.
- Support the Marketing department’s approach to Business Continuity Management by ensuring Business Impact Analysis and Business Continuity Plans are up to date and periodically tested for effectiveness.

**About you**:

- Tertiary qualifications in risk and or compliance related disciplines desirable.
- Minimum 1-2 years’ experience in a risk/compliance related discipline preferred.
- In depth knowledge of organisational policies and practices.
- Strong numeracy, analytical and MS Excel skills.
- Ability to effectively manage and influence various stakeholders.
- Strong time management skills and ability to multitask.
- Proven ability to flex between strategy/thinking and detail/processing.
- An eagle eye for detail as well as a passion for improving processes and procedures.

**The Youi Difference**

We’re well known for having one of the best company cultures in Australia and this extends into the Business Process team, how we interact with each other, and with the broader business. Whether it’s chatting to our CEO in the elevator (who favours shorts and t-shirt) or sharing your favourite camping spots with a colleague whilst waiting for your haircut or massage at The Hub at HQ, everyone is warm, friendly, and approachable and you’ll love getting to know the talented people that call Youi home.

We live and breathe our Human value and embrace flexible working. We have team members who work remotely and on different schedules, designed to suit their needs with a focus on employee wellbeing. We believe when you’re feeling your best, you’ll do your best work and that means awesome outcomes for our customers and our community.

**How to Apply**

The marketing department is focused on creating a culture of engagement, development, recognition, and performance.

No agencies thanks, we've got this one covered.



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