Case Manager

Do you love to build genuine connections, nurture belonging and enhance life? At Aveo, you can do just that and more. Join us and feel confident to embrace new challenges in our supportive culture. Bring your whole-self to work, grow as you learn new things and be rewarded through the joy of helping others. Together let's redefine retirement living for senior Australians.

**The Opportunity**

The Newstead Residences is a luxury retirement living community in the heart of Newstead, Brisbane. We have an opportunity for a senior Registered Nurse to join our high-performing team as a **Case Manager**. In this role, you will partner closely with the Care Manager, residents and external providers to deliver and manage personalised care plans for each resident, in accordance with their home care package or fee-for-service requirements. You will enjoy working closely with our excellent care delivery team, liaising with residents, their families and external health professionals on a regular basis, to help enable a retirement lifestyle full of choice, security and enjoyment. This is a rare opportunity to join The Newstead's leadership team and will serve as a great career opportunity for Senior Registered Nurses or anyone in the Home Care space.

This is a **permanent full-time position working Monday-Friday** 8-4pm (hours may be adjusted for the right person)

**You will**:

- Establish comprehensive home care plans aligned to resident care needs
- Complete regular scheduled reviews of all current residents and new residents
- Deliver excellent customer service to residents, families, staff, management, visitors and external health professionals (e.g Allied Health providers and GPs)
- Manage the budget of residents' Home Care package and ensure funding is being used appropriately for the needs of the residents
- Assist the Care Manager in managing the work practises of the care team (e.g PCAs), providing direction as required and assisting with operational tasks such as HR issues & hiring.
- Ensure all residents' preferences and lifestyle wishes are respected and promoted

**What you will bring**:

- Current AHPRA Div 1 registration with minimum two (2) years in Nursing experience, preferably in Home or Community Care
- Demonstrated experience in understanding and managing care plans and clinical assessments
- Solid understanding of Home Care Packages, funding models and fee services
- Excellent people management, technology and communication skills
- Self-motivated individual with a practical and professional approach to management
- Current Police Check, CPR and COVID Vaccinations up to date (required)

**What we offer**:

- Permanent full-time position working Monday-Friday, zero weekends
- Earn up to 8 weeks of paid parental leave
- Ability to purchase up to 4 weeks of additional annual leave
- 2 additional 'All About Me' leave days per calendar year
- Annual salary reviews and annual bonus incentive scheme
- Opportunities for further career progression (into Care Manager positions and beyond)
- Be part of a friendly and supportive team in a caring retirement living community
- Opportunity to take part in Aveo Learning & Development courses to develop your professional skills
- Be part of an organisation focused on innovation and support

**Who we are**

As a leader in retirement living, with 30 years' experience, Aveo provides the stability and confidence to try new things and keep innovating. Owned by Brookfield Asset Management, we're on an exciting journey of growth. Our in-house range of services is holistic, supporting our customers in their independence for as long as possible. This helps us deliver a seamless experience for our 12,000 residents across 90+ diverse communities nationwide. We're a dedicated group of over 1900 caring, friendly team members; united with our core values; Kindness, Care and Respect. Together we create thriving communities that help retired Australians be their best selves.

**What's next?**
- Aveo is an Equal Employment Opportunity employer, with a focus on hiring great people regardless of their race, gender identity, nationality, ethnic origin, background, religion, age, or sexual orientation. _We treasure skills, expertise, and commitment. Our goal is to attract, develop, motivate, reward, and retain the best talent in the industry. Diversity is essential to our success; we are committed to building an inclusive workplace where all our people feel comfortable being their authentic selves, and embraced for who they are._