Manager - Service Delivery
4 weeks ago
12 month fixed term, w/possibility of extension.
- SCHADS Level 7 + Super + Leave Loading + Vehicle
- Lismore location
- 35 hour week
- January 2023 start
**What the Community Gateway offers**:
- An opportunity to work as part of a diverse charitable organisation
- Generous salary sacrifice options
- Flexible hybrid working environment
- Family focused workplace with above award paid parental leave
- Professional training & development opportunities
- Regular supervision & support
- Extensive program of workplace team building events and activities
**Position overview**
As an integral part of the leadership team, you will provide operational management to direct service delivery programs, encourage reflective evidence-based practice, be an innovative thinker and support and champion changes in practice and culture.
You will be a person able to lead others in order to achieve optimal individual and team performance through coaching, mentoring, and delegating.
**Selection criteria**
- Bachelor’s degree in Social Science or related field and 5+ years in an advanced management role (preference given to those
with program management experience)
- Comprehensive knowledge and experience of successfully managing multiple programs with staff based in multiple locations
- High level of knowledge and experience in program development and growth and the delivery of programs in a complex and changing environment
- Exceptional ability to collaborate, communicate, and execute across functions
and all levels of employees and stakeholders
- Ability to influence with policy solutions and practical solutions
- Demonstrated Strong decision-making capability based on informed evidence
- Excellent knowledge of MS Office
**Desirable**
- Masters' degree in a related field
- Experience with client relationship management software
- Working knowledge of outcome measurement tools
**Additional requirements**
- Evidence of full COVID vaccination
- Current NSW Drivers licence
- A current NSW Working with Childrens Check
- A National Police Check
**How to Apply**
**More information
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