Intake and Triage Officer

3 weeks ago

Melbourne City Centre, Australia Department of Justice and Community Safety Full time

Ongoing position - Multiple Roles (Prioritized)
- VPS3: $74,580 - $90,558 + superannuation

This is a prioritised role for Aboriginal and/or Torres Strait Islander peoples, who will be given priority consideration as per the special measures provision of the Equal Opportunity Act 2010.
About the Business Unit
This is an exciting opportunity to deliver a major new initiative for victims of crime. The FAS is a landmark reform that will replace the judicially based Victims of Crime Assistance Tribunal with an administrative scheme that prioritises the needs of victims and supports their recovery from violent crime.
The FAS is highly anticipated by victims and stakeholders and represents a major leap forward in the Victorian Government's response to victims of crime. Established under the Victims of Crime (Financial Assistance Scheme) Act 2022 the FAS will provide financial assistance through a simple and easy to navigate process that is fair, sensitive, and responsive to victims' needs. It will acknowledge harm done and be trauma informed, with a priority focus on being inclusive and culturally safe.
About the Role

**Duties will include**:

- Experience in assessing written material to understand key issues and exercise sound decision making.

To learn more about this role before applying, please read the attached position description.
About you

**To be successful in this role, you will have**:

- A demonstrated knowledge and understanding of the Victorian Aboriginal Community, both society and culture and the issues impacting on it.
- Experience in the delivery of victim support services or similar services working with people affected by trauma.
- Experience responding to and communicating with victim survivors in a sensitive, respectful, and empathetic manner.

**Qualifications**:

- A relevant tertiary qualification and/or experience in operations, community services, social work, criminology, psychology, victim services, and/or family violence is desirable.

How to Apply

**FOR INTERNAL VPS EMPLOYEES**:
**IMPORTANT INFORMATION**:CHILD SAFE STATEMENT OF COMMITMENT**:
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.
Encouraging Diversity
The Victorian Government is committed to ensuring that government boards and committees reflect the rich diversity of the Victorian community.
You do not have to disclose any personal information if you do not want to, but it can help us understand how we can support you through the recruitment process and beyond. We invite you to tell us if you identify as Aboriginal, a person with disability, from a culturally or linguistically diverse background, LGBTIQA+ or a young person, aged 25 years old or less. If you identify as any of the aforementioned, we would welcome the opportunity to contact you and discuss how we can support you through the recruitment process. Sharing this information will help you access support should you need it and will also help us to better understand the impact of our work.

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