Patient Services Assistant Emergency Department

5 days ago

Clayton, Australia Monash Health Full time

Reference Number
- 57494
- Employment Type
- Part Time Ongoing
- Entity
- Monash Health
- Department
- Support Services
- Location
- Monash Medical Centre Clayton
- Position Summary
- Supportive working environment
- Fixed part time roster

**Patient Services Assistant (Emergency Department)**

**Monash Medical Centre Clayton**

**PM Shifts 14:15 - 22.45**

Week 1 - Wednesday to Saturday

Week 2 - Thursday to Saturday
- (56 hours per fortnight)_

**Working in Healthcare has never been more important or meaningful**

**Our Journey**:
Support Services is responsible for the provision of non-clinical services that includes food services, patient support, porters, cleaning, linen, pest control, central production kitchen, waste management, car parking, hygiene services and some retail services.

The General Services team at Monash Medical Centre, is seeking a qualified Patient Services Assistant who strives consistently to deliver high quality and efficient cleaning services.

**PM Shifts Available**
Week 1 - Wednesday to Saturday 14:15 - 22.45

Week 2 - Thursday to Saturday 14:15 - 22.45
- (56 hours per fortnight)_

**Afternoon shift penalty payable**

**A Day in the Life**:
Based at Clayton working in the Emergency Department, your main focus in this role will be for the effective provision of support the nursing team in the delivery of patient care.

The position incorporates cleaning and patient meal services, patient transfer between wards, mortuary transfers and can involve patient lifting & turning inward bed areas under the direction of nursing staff.

Responsibilities will include but not limited to:

- Patient discharge assistance
- Daily & discharge cleaning
- Use of lifting machines and slings and at times assisting with Bariatric patients
- Assisting nursing staff as requested
- Transfer & cleaning of ward equipment
- Patient transfers with use of equipment; bed movers and wheelchairs.
- Dropping off and collection patient related items to various services with the hospital such as pathology, blood bank etc.

**On a Personal Level**:

- Excellent verbal & written communication skills
- A commitment to delivering excellent customer service
- Holds a strong commitment to working effectively as part of a team
- Takes pride in your work with great attention to detail
- Has great time management skills and ability to prioritise tasks

**What you Need**:

- Certificate III Health Services Assistant (Essential)
- Food Handlers Certificate - Level 1
- Ability to work with a cohesive team or individually to complete daily tasks
- Excellent understanding of patient identification procedures.
- Ability to undertake physical work including lifting, carrying and manual handling
- Excellent understanding of cleaning methodologies and infection control procedures
- A high standard of demonstrated experience in customer service from a health care or hospitality environment (desirable)
- Basic to intermediate computer skills
- Current Victorian drivers licence (desirable)

**In Return**
- A supportive environment
- A great service to the patients in our care

For a confidential discussion and to explore the opportunity further, please call Suzanne Vanderputt on 0438 512 516

**Monash Health is a great place to work**

Our employees enjoy a range of benefits including:

- Salary packaging options that increase your take-home pay
- A comprehensive Health and Wellbeing program
- Free flu vaccinations
- Private health insurance at discounted rates
- Health imaging services

Monash Health is the largest public health service in Victoria, employing more than 20,000 people who work across 40 locations delivering healthcare services through our five hospitals and our extensive network of rehabilitation, aged care, community health and mental health facilities

We recognise the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and iCare values.

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