QA Test Analyst

Full Time

Camberwell

About Us

At Baptcare, we care. Our Mission and Vision are lived through our WE CARE Values: for our residents, customers, clients, partners, and supporters; with the very young through to the very old, the vulnerable, with families through all of life’s stages and challenges.

Baptcare is a purpose driven organisation working across Victoria, Tasmania, and South Australia. Focused on providing residential and community care for older people and support to children, families, and people with disability, financially disadvantaged people and people seeking asylum.

Our Values are Wellbeing, Ethics, Co-creating, Accountability, Respect and Effectiveness.

About the Role

The primary purpose of the QA Test Analyst is to define testing scope, identify automation opportunities, develop and execute test cases, and manage defect triage processes working across the Salesforce platform. The incumbent collaborates with business and technology stakeholders in the delivery of quality test outcomes, leading to successful releases with mínimal Production defects.

Key Duties

Provide input to the high-level Test Strategy and Test Designs for System Integration and User Acceptance testing.

Review and understand business / system requirements and design.

Assess and identify regression test impacts and new progression test needs.

Define, document or update test scripts, both manual and automated, with traceability back to requirements.

Enhance testing capability through ongoing identification and implementation of improvements to coverage, testing quality and cycle time.

Execute test scenarios and test cases.

Triage, analyse, prioritise, and manage defects through the defect life cycle by liaising with business and IT teams.

Document and report test results.

Provide accurate and timely reporting of testing status and progress against schedule and test plans.

About You

Experience testing complex processes and calculations, with attention for detail.

Proven experience with automated testing tools.

Adept at risk-based testing approaches.

Curiosity and learning agility.

Good communication/documentation skills, with ability to adapt to different styles depending on technical or non-technical stakeholders.

Pragmatic and decisive in balancing conflicting priorities and trade-offs.

Alignment and commitment to Baptcare’s Mission, Vision and Values

ISTQB Certification - Experience in automated test tools, defect tracking tools.

Experience in Agile delivery and tools such as Jira, Zephyr.

Automated testing experience using AccelQ.

Knowledge of Aged Care, Disability or Community Services sectors

For You

Baptcare is focused on living our values, not just talking about them. You’ll find the culture at Baptcare is one of genuine respect, support, and positive intention. We work hard to achieve results through change, continuous improvement, and ongoing focus on providing the best service delivery to our stakeholders.

A competitive salary, plus access to the tax benefits of salary packaging and novated leasing.

Hybrid working arrangements and our Camberwell office

Access to confidential counselling and support services.

Be part of an organisation and a team that is driven to make a difference to the lives of our vulnerable community members.

Only short-listed applicants will be contacted.

Applicants must have the right to work in Australia.

The successful applicant will be required to undergo a National Criminal History check.

Must have had or be willing to get COVID vaccination

At Baptcare, we value diversity in all forms and aim to co-create inclusive experiences and communities with our employees, volunteers, the people we work alongside and our partners. We are committed to diversity and inclusion across all we do and to building communities and workplaces where everyone belongs.

Baptcare is dedicated to the safety, empowerment, and participation of all children. We have zero tolerance of child abuse and are committed to a thoughtful, protective environment that supports infants, children, and young people to feel safe and respected.