Name and Address

Cumberland City Council is located within the fast-growing Central City District and is on the doorstep of two of Greater Sydney’s new cities, between the Greater Parramatta and Olympic Park (GPOP) area and the new Western Parkland City. The Central City District is benefiting from unprecedented city-scale infrastructure investments, making this an exciting time to join Cumberland.

Located 20km west of Sydney on Dharug country, with a population of 240,000 residents, Cumberland is the fourth most populous LGA in Greater Sydney. Cumberland boasts one of the most diverse communities in Australia, with people from many different backgrounds and cultures living alongside one another.

Our people are focused on driving community outcomes, programs and services to innovate, inspire and deliver change for the community we represent.

Cumberland City Council adheres to the principles of a child safe organisation and is committed to the care and protection of all children and young people. Council has worked hard to fulfil its community’s vision for Cumberland as a place where anyone can feel **_welcome_**, **_belong_**_ _and **_succeed_**.

**ABOUT THE OPPORTUNITY**:
The Information Services team is committed to providing high quality service to all stakeholders who include our Community, our Executive, the Leadership Group and all Council staff. The team provides timely and accurate advice, and utilises better practice methods and procedures and continuous improvement methodologies while developing new and innovative solutions to problems in a consultative and customer focused manner.

Our Information Services team is is looking for a motivated and passionate person who will be responsible for administration activities such as procurement, minute taking, ECM and P&R request resolution as well as auditing and cleansing of customer name and address data created and maintained by staff across the organisation.

Reporting to the Senior Coordinator Information Systems, this role will working closely with Council’s Business Systems Administrators, to ensure the relevant system training manuals are kept up to date with ongoing changes made to business processes and NAR system functions. The incumbent will maintain a high standard of accuracy whilst delivering excellent customer service.

The successful applicant will require:

- Relevant tertiary qualifications (TAFE level) in Business Administration and/or considerable experience (minimum 5 years)
- Demonstrated analytical, conceptual and problem solving skills with a high degree of initiative, accuracy and flexibility
- Behaviour that demonstrates Council’s values
- Excellent written and verbal communication skills, including the ability to communicate with a range of stakeholders
- Advanced skills in Microsoft Word, Excel and Outlook including spreadsheets and databases.
- Class C drivers licence

Download the position description here for more information.

**Position information**: This is a permanent full-time position, working a 70 hour fortnight, with access to Council's 9 day fortnight Accrued Day Off (ADO) arrangement.

The role is predominantly located at Council's Merrylands office, with occasional travel across Council worksites and may be required to work across any of Council’s work locations.

**Salary information**: The salary and conditions of employment are in accordance with the NSW Local Government (State) Award.
- Grade 7 of the Cumberland Salary Structure with a salary range of $1,214.97 to $1,397.22 per week, plus 11% superannuation
- The commencing salary will be negotiated, taking into consideration the successful applicant's qualifications, skills and experience related to the role

**WHAT WE CAN OFFER**:

- We promote work-life balance and offer flexible working arrangements including working from home opportunities or an additional three (3) days' leave for front-facing roles that are unable to access working from home arrangements
- Training and professional development opportunities available to develop skills and grow your career
- Leave entitlements including annual leave,** 15 days** personal leave per year, parental leave and access to Long Service Leave after five (5) years (where applicable)
- Three (3) additional grant days of paid leave over Christmas (where applicable)
- Health and Wellbeing Programs to support our staff by providing access to online professional learning, paid leave to undertake annual skin checks, COVID-19 vaccinations and to donate blood
- Subsidies to assist with the cost of wellness and fitness activities
- Free access to Council owned swimming pools
- Access to Council's Fitness Passport Program and Employee Assistance Program (EAP).

**ABOUT US**:
Successful applicants must be eligible to work in Australia and agree to provide information for pre-employment checks required for the position. This may include criminal record checks, qualification and licence checks, and proof of the right to work in