Programme Support Officer

2 weeks ago

Broadmeadows, Australia Serco Full time

**About the role**

Serco are focused on providing quality Welfare and Engagement (W&E) services and support that provide detainees with skills, confidence, and opportunities to proactively engage and explore options pertaining to their health and wellbeing. The Program Support Officer (PSO) is an integral member of the W&E team within the Immigration Detention Facility (IDF) in contributing to the overall success of welfare services available to detainees. The PSO will provide administrative support to the W&E department by providing high level operational administration and clerical support through accurate data entry and secretariat duties to meet timeframes and contractual obligations.

The expected hours of the role are based on a 38-hour week. This role sits within the Justice and Immigration organizational unit and reports to the Welfare and Engagement Manager / Welfare and Engagement Coordinator.

**About You**

To be successful, you will be a highly organized and pro-active team player with significant experience working in a dynamic work environment for a large organization. It is essential that you have good Microsoft Office package skills, particularly Word and Excel and accurate Data Entry Skills. You will have proven ability to manage competing priorities and adjust to changing work demands with a demonstrated ability to build and maintain effective working relationships on many levels. You’re a respectful and professional person who demonstrates exceptional moral values in everything you do and can manage confidential information. To Perform and facilitate all administrative duties including but not limited to; filing, documentation, archiving of logs and registers, maintenance of databases and investigating discrepancies, record keeping, minute & agenda taking, retaining and managing all mail and deliveries, daily staffing allocations, liaising with internal and external stakeholders.
- To be successful in this role, you will have:_

**_ Essential _**Qualifications**
- Minimum Certificate III in Business Administration, or equivalent experience
- Maintain a current Australian Federal Police Clearance
- Maintain a current Working with Children certificate in accordance with the relevant

state or territory child protection legislation (as required)
- Meet the character and training requirements of the Migration Act 1958 in order to be

designated as an Officer under the Act

**Desirable Qualifications**
- Hold and maintain HLTAID009 Provide CPR and HLTAID011 Provide First Aid certificates

with at least 6 months currency on the certificate
- High school diploma or general education degree (GED) required
- Associate degree in Business Administration desirable
- Qualification or experience in an associated discipline such as sports and recreation,

social / community work and/or learning

This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes national police check as an essential selection component for this role.

**Serco and Proud**

At Serco, not only is the nature of the work we do important, but everyone also has an important role to play from caring for vulnerable people to managing complex public services. We are a team of 60,000+ globally and 16,000+ in Asia Pacific responsible for delivering essential public services in areas including defence, justice, immigration, healthcare, facilities management and citizen services.

**Join Us**
- Serco’s values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day._

  • Av Technician Support Officer

    4 weeks ago

    Broadmeadows, Australia Hume City Council Full time

    Are you an experienced Audio-Visual assistant?_ - Do you have experience setting up and operating equipment for events, functions and expos_?_ - Are you looking for flexibility to work a range of hours across various sites?_ If yes, we are looking for an AV Technician Support to join Hume City Council! - ** $42.40 **p/h **plus super and casual loading...

  • Community Centre and Venues Support Officer

    4 weeks ago

    Broadmeadows, Australia Hume City Council Full time

    Hume City Council are seeking a Community Centre and Venues Support Officer to join Hume City Council!_ - ** $**78,501 per** annum pro rata (Band 5) plus Super depending on skills and experience**: - ** Part Time Permanent Position (32 hours per week)**: - **Broadmeadows location** **Welcome to Hume City Council**: A leader in local government and...

  • Client Support and Housing Services Officer Trainee

    4 weeks ago

    Broadmeadows, Australia NextGen Jobs Full time

    _Could a career in business be for you?_ **Are you**: - Adaptable and comfortable working within a fast-paced environment? - Someone that has a high attention to detail and confident at following procedures? - A person who enjoys teamwork and liaising with a diverse range of people? - Unemployed - People with a disability - Aboriginal and/or Torres Strait...

  • Customer Service

    2 weeks ago

    Broadmeadows, Australia Findstaff Full time

    **About Us** **The Company** Our client is an independent, family-owned company based in Broadmeadows, with offices and distribution centres nationwide. They are currently looking for an experienced Customer Service/Sales Support professional to join their team. **About the Position** - Manage inbound and outbound call traffic to all customers and provide...

  • Campus Office Administration Officer

    4 weeks ago

    Broadmeadows, Australia Penola Catholic College Full time

    Home - Job Info - Education Support Employee **Role Description/Criteria** - Real Life Learning - A welcoming and supportive working environment - Opportunity to make a real difference in the development and lives of students We have an amazing opportunity for a Campus Office Administration Officer to join Penola Catholic College and work in a fantastic...

  • Project Officer

    7 days ago

    Broadmeadows, Australia Chandler Macleod Full time

    **Location*** - Broadmeadows, Victoria - **Category*** - Office Support - **Salary** - $ AUD - $ AUD Hourly - **Posted** - 12-Apr-2024 - **Work type** - Casual/Temp - **Contact** - Claudia Leiva - **Reference** - BH-159627 - **Applications close 15.00 PM AEST, 19th April 2024** **Mandatory: Australian Citizenship required to work within Federal...

  • Revenue Officer 100340

    4 weeks ago

    Broadmeadows, Australia Hume City Council Full time

    **$72,330 per annum (Band 4), plus super**, **Permanent Full time** **Who are we?** Hume City Council is a leader in local government and is recognised for its innovation, initiative, leadership, service, quality and support for its people and the diverse communities of North-western Melbourne. Hume employs a diverse workforce of over 1800 people who are...

  • Administration Officer

    4 weeks ago

    Broadmeadows, Australia Institute of Business and Management (Victoria) Full time

    The Administrative Support Officer Roles play a key part in processing student data, ensuring all documentation is compliant, systems administration and customer satisfaction. **Skills and experience** - Previous experience in a similar role within a Registered Training Organization (RTO) or other Education/Training organization - Demonstration experience...

  • Aps 3 - Logistics Officer

    4 weeks ago

    Broadmeadows, Australia Australian Government Department of Defence Full time

    $62,863 - $69,265 (plus Super) - Broadmeadows - VIC **The Role** The APS 3 Logistics Officer is accountable under mínimal direction to undertake logistic inventory management. The incumbent will work within a framework of legislation, established principles, work practices and procedures in accordance with Defence's mission and business objectives. The...

  • Home Care Packages Care Advisor 102295

    4 weeks ago

    Broadmeadows, Australia Hume City Council Full time

    **$93,328 per annum (Band 6), plus Super - Permanent Full time** Are you an enthusiastic person who enjoys working in a team and is committed to supporting people with complex needs who want to remain living independently at home and connected to their community? Hume City Council's Community Health & Wellbeing department have an exciting opportunity for...

  • Activities Officer

    4 weeks ago

    Broadmeadows, Australia Serco Full time

    **Activities Officer (Casual) - Melbourne Immigration Detention Centre** **$47.44 per hour** **About us - Serco & Proud** **About the Opportunity** As An Activities Officer, you will actively contribute to running the structured and unstructured programs for adults and ensure excellent levels of service in the assigned responsibilities. This is a casual...

  • Aps5 Complaints Officer

    4 weeks ago

    Broadmeadows, Australia Chandler Macleod Full time

    **Location*** - Broadmeadows, Victoria - **Category*** - Health - **Salary** - $55.24 AUD - $55.24 AUD Hourly - **Posted** - 22-Feb-2024 - **Work type** - Casual/Temp - **Contact** - Teresa Zanatta - **Reference** - BH-157498 - **MANDATORY: AUSTRALIAN CITIZEN required to work within Federal Government** **APPLICATIONS CLOSE: 3pm Wednesday 6th of March...

  • Complaints Management Complaints Officers

    4 weeks ago

    Broadmeadows, Australia Chandler Macleod Full time

    Federal Government opportunity open to NSW Charlestown, VIC Broadmeadows, Geelong, QLD Brisbane. 12-month contract with the possibility of extension APS5 - $55.24 per hour plus super APS4 - $43.82 per hour plus super Out Federal Government Client is seeking a skilled Complaints Management Complaints Officers. The APS5 Complaints...

  • Community Centers and Venues

    4 weeks ago

    Broadmeadows, Australia Hume City Council Full time

    **$78,501 per annum (Band 5), plus super**, **Permanent Full time** **Who are we?** Hume City Council is a leader in local government and is recognised for its innovation, initiative, leadership, service, quality and support for its people and the diverse communities of North-western Melbourne. Hume employs a diverse workforce of over 1800 people who are...

  • Freedom of Information officer

    4 weeks ago

    Broadmeadows, Australia Hume City Council Full time

    $95,195 (Band 6) per annum, + Super Temporary Full time Position (till September 2025) Welcome to Hume City Council: A leader in local government and recognised for its innovation, initiative, leadership, service, quality and support for its people and the diverse communities of North-western Melbourne. We are committed to creating an inclusive and...

  • Direct Care Worker

    1 day ago

    Broadmeadows, Australia Hume City Council Full time

    ** Permanent Part-time minimum of **15 hours per week (Multiple positions)**: - ** $68,379.18 per annum (pro rata) plus Superannuation**: - ** Join the Community Health & Wellbeing** Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our...

  • Youth Engagement Officer

    4 weeks ago

    Broadmeadows, Australia Hume City Council Full time

    $80,071 (Band 5) per annum, + Super Permanent Full time Position ,35 hours per week Regular evenings and weekends, and a 9 day fortnight Welcome to Hume City Council: A leader in local government and recognised for its innovation, initiative, leadership, service, quality and support for its people and the diverse communities of North-western...

  • Executive Project and Liaison Officer

    4 weeks ago

    Broadmeadows, Australia HOBAN Recruitment Full time

    **Benefits**: - Opportunity to work with a progressive Local Council - Two-month assignment with potential for extension - Located in Broadmeadows - Competitive hourly rate of $67.00 to $74.00 plus superannuation - Weekly pay **Key Responsibilities**: - Develop and execute advocacy agendas for community service issues - Contribute to the development and...

  • Domestic Assistance Worker

    4 weeks ago

    Broadmeadows, Australia Hume City Council Full time

    **$61,733 per annum (Band 1), *pro rata, plus super**, **Permanent Part time - Minimum 15 hours per week** **Who are we?** Hume City Council is a leader in local government and is recognised for its innovation, initiative, leadership, service, quality and support for its people and the diverse communities of North-western Melbourne. Hume employs a diverse...

  • Communications Officer

    1 week ago

    Broadmeadows, Australia Hume City Council Full time

    Job Description24-month max term contractFlexible arrangement – Part time or Full timeBe part of an exciting Digital TransformationThe Communications Officer for the Digital Transformation Program is a pivotal role designed to support the Program Director and Change Manager in executing effective communication strategies. The Communications Officer will...