Field Service Technician

3 months ago

Regency Park, Australia Rexroth Full time

**Company Description**

Headquarters based in the North-West of Sydney with branch offices in other states around Australia, we are looking an energetic and team orientated Field Service Technician, with a main responsibility of servicing, faultfinding and breakdown requests to join our Bosch Rexroth group in Regency Park, Adelaide SA.

**Position Tasks**:

- Respond to external service and breakdown requests.
- Installation and commissioning on large hydraulic projects.
- Serves our customers’ needs to be studying the system requirement and developing proactive responses to faults, maintenance or modernisation topics.
- Fault-Finding diagnosis and product analysis reporting.
- Hydraulic system fault finding and testing.
- Ordering and gathering components, installation, performing tests, identifying further repairs, identify any spare parts opportunities.
- Maintaining customer confidentiality.
- Prepare service quotations and follow up the customer.
- Upload all relevant External Service documentation including vendor quotations, delivery dockets, service quotations, service reports.
- Ensures quality control through documenting of tests and installations including the supplying of customer documentation.
- Conduct on-site inspections, repairs, installations and testing on Hydraulic components and associated equipment.
- Regular customer contact and client management, offering best solution

**Qualifications** Position Requirements**:

- Australian Permanent Resident or Citizen
- Hydraulic fitter trade or equivalent
- 5 years field service or hydraulic system experience
- Competent level of hydraulic knowledge
- High focus on Quality and attention to detail
- Dynamic performer and achiever
- Planning and organisational skills
- Effective communication skills

**Additional Information** What we offer**:

- Excellent hourly rate, benefits and overtime pay - Permanent position
- Company Tool of Trade vehicle
- Company laptop, and mobile phone
- Exciting, challenging and rewarding position with a market leading company
- Excellent working conditions
- Good team environment with a strong company culture and values

**Agency Applications will not be accepted for this position.

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