Clerical in Charge

**Vacancy No**
- VN11368

**Status**
- Active

**Employment Type**
- Full Time

**Brand**
- Peloton Radiology

**Department**
- Clerical

**Region**
- X-Ray Imaging

**Site**
- Caloundra

**Applications Close Date**

**Description**
- About Us:
X-Ray & Imaging (XRI) is a specialist radiology provider with practices across the beautiful Sunshine Coast, and recently joined the Integral Diagnostic (IDX Group); we operate quality comprehensive practices including CT, Mammography, BMD, X-Ray, Ultrasound, MRI and Nuclear Medicine across Australia and New Zealand.
Our Admin team are an integral part of our clinics, providing caring customer service to our patients from their initial contact with us to book an appointment, to when they depart our clinics.
You are the face (and the voice) of our company and are the first and last touchpoints for our patients from when they book their appointment to when they leave our clinics.
We believe in developing our people, which is demonstrated regularly with career progression opportunities as we continue to grow as a company.

**Key Responsibilities**
- About the Role:
As a Clerical In Charge, you will work closely with the Site Supervisor to ensure that the reception and administration team provides a superior service that delivers excellence in diagnostics to our patients and referring doctors. You will be responsible for the practice revenue cycle through effective training and support of administration staff to ensure billings and collection of any out-of-pocket fees are accurately performed each day.
Your role will include:

- Managing site clerical team in relation to rostered hours, patient bookings, arrivals and payments
- Ensure practice and clerical appearance standards are maintained
- Supporting Radiologists with any requests
- Supporting technical staff with regards to services
- Billing a patient prior to departure and entering patient services to ensure revenue cycle is met
- Perform end of day procedures regarding Medicare and DVA claims
- Continuous training and development of site clerical teams
- Other duties as directed by the Administration Services Manager, Site Supervisor

For You
- Stable and innovative culture
- Fulltime hours - 9 Day FTN
- Subsided parking and Uniforms
- Staff recognition programs and awards
- Supportive management that will want you to succeed

About You
- Background ideally in Radiology, Medical or associated Health care industry
- Leadership abilities to support the team and the practices
- A “can do” attitude that builds rapport with patients, staff and professional easily
- Experience with booking programs - medical programs ideally Karisma
- An understanding of medical terminology and Medicare billing advantageous

This is a fixed term contract to cover a parental leave position, working Monday-Friday full time.
How to Apply

We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.