Housekeeping Supervisors, Managers

2 weeks ago

Melbourne, Australia silk Full time

Work within key clients within the hotel industry
- Internal opportunities to progress your career
- Supportive culture with internal development opportunities

**Let us introduce Silk Hospitality**
Silk Hospitality is a proudly Australian owned and operated hotel services company, headquartered in Perth, WA. Established locally in 2010, Silk is an industry leader in the provision of comprehensive and high-quality housekeeping services to the luxury hotel industry. Partnering with small boutique hotels, through to large international hotel chains, Silk aims to deliver seamless integration and an exceptional tailored client experience.

Silk Hospitality’s personnel operate with the upmost integrity and have an innate appreciation for quality. With a proud history of hard work, accomplishment and success, Silk Hospitality is an excellent choice for those who are dedicated and passionate and who seek a rewarding career in the hotel services industry.

**The Opportunity**
Silk Hospitality are calling for all experienced Supervisors, Leaders & Managers to register their interest in upcoming Housekeeping Supervisory & Executive Housekeeper roles across the Melbourne CBD & surrounding areas.

As an onsite leader with Silk Hospitality, you will have the chance to lead & manage a diverse workforce, further develop your personal & professional skills all whilst interacting with key, well-known clients within the hotel industry.

Key responsibilities include but are not limited to;
- Roster & schedule workforce
- Ensure team KPI’s are met or exceeded
- Assist with recruitment & employee mentoring
- Plan & coordinate housekeeping activities according to contract terms
- Deliver regular reports to the Operations Manager
- Support & monitor operational costs
- Establish & implement operational procedures, standards.

**About you?**
As a natural leader, your key focus will be to encourage a positive, high productive workforce that delivers an exceptional service to our clients. You will demonstrate complex problem-solving abilities & pride yourself on your strong customer service skills. Additional attributes & talents include.
- Housekeeping or cleaning experience highly desirable
- Prior experience in a leadership or people management role in a 5-tar luxury brand
- Thrive in a fast-paced environment & able to remain calm during times of pressure
- Strong written & verbal communication skills
- Able to drive results within a team & hold people accountable
- Competent with computer systems & Microsoft Office Suite
- Demonstrate problem solving capabilities, innovation & a proactive approach

**What’s in it for you?**
As a key team member of our Operations Team, you will have a direct impact on our brand, strong reputation & delivery of services to our well-known clients. In addition, Silk Hospitality offer.
- Employee perks & benefits including discounts at retail stores & local services
- Coaching, mentoring & upskilling.
- Supportive work culture
- Opportunities for internal promotions & movements across the country

**To Apply**

Note, as this is an EOI campaign, someone from our Recruitment Team will be in contact when a suitable position becomes available or if we require additional information.
- As part of our recruitment process you will be required to provide a Police Clearance, confirmation of work rights / visa requirements & a Fit for Work assessment._

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