Aps 4 Compensation Delegate
7 months ago
Answer inbound calls and provide advice on compensation claims to assist rehabilitation. Chase up documents and manage referrals and complex claims.
- 12 month contract role with possible extension
- Australian Citizenship required
- Hourly Rates: $46.50 p/h ex super
**Closing Date**:ASAP
**face2face reference**:586479
**Location**:Perth, WA
**Hours**:full-time
**Contract length**:12 months with possible extension
**Pay range**:$46.50 ph ex super
**About the role**:
This role requires strong verbal and written skills to communicate with internal and external stakeholders. You will be answering inbound phone calls and providing information on complex healthcare claims as well as processing, chasing up, and managing documents and referral letters. This role will require the suitable applicant to be comfortable working with numbers to perform financial tasks.
**Duties**
- Undertake claims investigations and determinations.
- Provide advice and interpretation, including in writing, on aspects of legislation to colleagues, senior managers and clients.
- Liaise with staff, clients, and outside organisations to reach timely and correct determinations on claims.
- Undertake tasks and projects to enhance the quality and consistency of service to clients and operational efficiency.
- Managing and processing of fortnightly payments.
- Data management
**Desirable experience/skills**
- Strong IT skills - especially with Microsoft and Outlook programs
- Prior government experience highly desired
- Attention to detail
- Able to learn quickly
- Able to understand and interpret policy and legislation
- Strong multi tasking
- A background in banking, finance and claims is advantageous
**Benefits**
- Training provided onsite
- Opportunity for permanency
- Potential for hybrid working arrangements after training is completed
- Located in the CBD so easy to commute via public transport
**Tony Sapsford**
**02 6199 5750
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