Aps5 Guidance Officer
6 months ago
**Job description**:
**The Opportunity**
On behalf of a Federal Government Agency based in Richmond or Geelong we are looking for a APS5 Guidance Officer. This is a 12-month assignment. The role will work a hybrid arrangement, Monday to Friday, 7.5 hours per day and will be paying $55.24 per hour plus super.
Working to support the service guidance and practice branch, you will be responsible for presenting policy, improvements and system enhancements in clear operational guidelines. You will support the development of letters, forms, factsheets and guides for both internal and external audiences.
**Responsibilities include**:
- Researching, drafting, and updating internal and external guidance
- Interpreting policy and legislation and translating into the Guidelines.
- Developing or updating guidance material in response to stakeholder feedback.
- Understanding the key stages of the participant pathway, specific participant cohorts and technical processes within SAP CRM and PACE business system requirements.
- Providing service delivery knowledge and advice about procedural guidance, practice implementation and operational matters as needed
- Managing multiple priorities while maintaining high work standards, governance protocols and accuracy, meeting defined time-frames and performing other duties as requested.
**To be considered you will demonstrate**:
- Previous experience within a similar role
- Excellent communication skills and ability to work collaboratively with internal and external stakeholders
- Ability to interpret and draft policy and procedural information into clear and easy to understand guidance material.
- Ability to manage multiple priorities
- Ability to work under limited direction, guided by policies, standards and precedents.
- Ability to write documents in Plain English
- Experience working in Confluence platform and JIRA project management tool will be advantageous.
- Knowledge of the disability sector will be desirable
If you are interested in this role, please APPLY NOW, or call DFP Recruitment on 8632 9900 for more information.
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