Customer Service Specialist

3 weeks ago


Melbourne City Centre, Australia Probe CX Full time

At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

GRAB A JOB - STAY FOR A CAREER

Our people are passionate, dedicated, adaptable and not afraid to have a bit of fun. If you're tired of working from home and looking for a diverse team driven by strong, approachable leaders in a fun and dynamic environment, we can't wait to hear from you.

We have an exciting opportunity for a Customer Service Specialist to join our inbound call centre team representing Australia's largest customer-owned bank who are focused on making customers a priority.

This role is a great opportunity for anyone with a customer service background that is ready to progress their career into the Banking and Finance sector.

Key Details- Hourly rate plus attractive on target earnings- Full-time positions commencing 24th April 2024- Monday - Friday 8 am - 8pm and some Saturdays 8am - 4pm (rotating roster)- Located at 485 La Trobe Street, Melbourne CBD (Across from Flagstaff Gardens & Queen Vic Markets, 2 minute walk from Flagstaff station and parking)- Large financial services client with ongoing training and leadership development opportunities including monetary incentives

Skills for success in this role are:
- Strong verbal and written communication skills- Confidence to explain complex information- Ability to solve problems and think outside the box- Previous experience in a customer service position or call centre role (preferred)- Computer literate with good typing skills and intermediate MS Office/Google

APPLY TODAY

We’re looking for passionate people to join the Probe family - Our promise to you: There is no rule that says that work can’t be fun. We promise that every day will be different and that fun will be had. We promise you an opportunity to grab a job and stay for a career. We promise you rewards for a job well done and an inclusive culture. We’re committed to continuously improving and maintaining our diverse and inclusive workforce. We believe in having a PURPOSE. Investing in our PEOPLE, and being PASSIONATE about what we do.



  • Melbourne City Centre, Australia HAYS Full time

    **NAB** **Customer Service Specialist** **Your new role**: Join the NAB Assist team and provide customers with exceptional customer service providing tailored solutions for overdue accounts! Paying $32.69ph + Super, This role is based in the stunning Docklands just behind southern cross station. You will be required to work Monday-Friday, full time between...


  • Melbourne City Centre, Australia HAYS Full time

    Team Culture Important? Join NAB Assist Team today, Where you are supported throughout your career growth! **Your new company** Starting October 16th, you will be assigned to either Docklands Melbourne or Parramatta Sydney depending on your location for a 12-month period. The salary will be $34.58 per hour plus super. There is potential to transition to a...


  • Melbourne City Centre, Australia HAYS Full time

    Team Culture Important? Join NAB Assist Team today, Where you are supported throughout your career growth! **Your new company** Starting October 16th, you will be assigned to either Docklands Melbourne or Parramatta Sydney depending on your location for a 12-month period. The salary will be $34.58 per hour plus super. There is potential to transition to a...


  • Melbourne City Centre, Australia HAYS Full time

    NAB Contact Centre - 12 month assignment. Paying $32.69 per hour + Super with extension & perm opportunities **Your new company** Join a leading bank that is investing in positive change. NAB is a diverse and inclusive workplace that empowers you to develop your career. You’ll work from a vibrant Docklands office located next to Southern Cross station....


  • Melbourne City Centre, Victoria, Australia Probe CX Full time

    At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...


  • Adelaide city centre, South Australia Allianz Australia Full time

    Club Marine is Australia's premier Marine Pleasure Craft insurer, and industry partner, and a ‎member of ‎the ‎Global Allianz Group.‎ When you work at Allianz, you're part of a strong global insurer, helping to protect over 3 million Australians. You'll have opportunities to grow and drive your career your way and you'll get the support you need to...


  • Adelaide city centre, South Australia Allianz Australia Full time

    Club Marine is Australia's premier Marine Pleasure Craft insurer, and industry partner, and a ‎member of ‎the ‎Global Allianz Group.‎ When you work at Allianz, you're part of a strong global insurer, helping to protect over 3 million Australians. You'll have opportunities to grow and drive your career your way and you'll get the support you need to...


  • Adelaide city centre, South Australia Allianz Australia Full time

    At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there's flex for balance and the support you need. So come and share your ideas, give...


  • Adelaide city centre, South Australia Allianz Australia Full time

    At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there's flex for balance and the support you need. We know that flexible work comes in...


  • Knox City Centre, Australia Bank of Melbourne Full time

    Join the Bank of Melbourne team in Knox City Centre - Permanent Full Time role - Saturdays preferable - Work across neighbouring branches to support the team, within 25km from your main branch **How will I help?** We get to know our customers as people around here - not as account numbers. And that takes a team of great people giving every person who walks...


  • Melbourne City Centre, Australia Page Personnel Full time

    Excellent career progression and training - $67,000 salary package **About Our Client**: Our client is one of the fastest growing Financial Services organisations in Australia and are known for their culture, reliable and realistic advice, and their great training program. This position is a permanent, full-time, graduate position that will be looking to...


  • Melbourne City Centre, Australia HAYS Full time

    Enter your new energy sector era! **Your new company** Join a fast-growing Australian-owned organisation who specialises in supplying energy to small and medium local businesses. Forming part of a small and supportive Customer Engagement team, with strong mentoring and guidance from the Customer Operations Manager, this role will provide an opportunity to...


  • Melbourne City Centre, Australia HAYS Full time

    Enter your new energy sector era! **Your new company** Join a fast-growing Australian-owned organisation who specialises in supplying energy to small and medium local businesses. Forming part of a small and supportive Customer Engagement team, with strong mentoring and guidance from the Customer Operations Manager, this role will provide an opportunity to...


  • Melbourne City Centre, Australia Guild Group Full time

    Job Number: 493155 Work type: Full Time Permanent **Location**: Melbourne (CBD) Categories: Customer Service, Claims Guild Insurance is Australia’s leading provider of insurance solutions for allied healthcare professionals. For more than 50 years, we’ve been providing exceptional products, services, and unparalleled customer experiences, driven by...


  • Melbourne, Victoria, Australia https:www.bebeejoin Full time

    Customer Service Specialist Specialist - Melbourne, Australia - Commonwealth Bank of AustraliaNote we have 6 fulltime roles available.Role is hybrid, requiring partial office attendance at our Collins Street office. Note, training will consists of a minimum of two week fulltime in Collins Street office. DescriptionCustomer Service Specialist Specialist -...


  • Melbourne, Victoria, Australia Commonwealth Bank of Australia Full time

    Customer Service Specialist Specialist - Estate Settlement Services Note we have 6 fulltime roles available. Role is hybrid, requiring partial office attendance at our Collins Street office. Note, training will consists of a minimum of two week fulltime in Collins Street office.See yourself in our teamContact Services, Estate Settlement and Support are...


  • Melbourne City Centre, Victoria, Australia Probe CX Full time

    At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...


  • Melbourne, Australia Commonwealth Bank of Australia Full time

    Customer Service Specialist **See yourself in our team** Contact Services, Estate Settlement and Support are responsible for responding to inbound enquiries relating to deceased estate matters. We act as the interface between the customer and the Estate Settlement and Support Processing Teams. This involves being the concierge between Branch and informant...


  • Melbourne, Australia Commonwealth Bank of Australia Full time

    Customer Service Specialist Please note, the start date for this role is **13th of May, 2024** where you will complete four weeks of mandatory training in our Collins Street office. **See yourself in our team** Contact Services, Estate Settlement and Support are responsible for responding to inbound enquiries relating to deceased estate matters. We act as...


  • Melbourne, Australia Commonwealth Bank of Australia Full time

    Customer Service Specialist Please note, the start date for this role is **8th of July** where you will complete four weeks of mandatory training in our Collins Street office. **See yourself in our team** Contact Services, Estate Settlement and Support are responsible for responding to inbound enquiries relating to deceased estate matters. We act as the...