Elective Surgery Booking Officer

3 weeks ago

North Adelaide, Australia SA Government -SA HEALTH Full time

**SA Health**

**Job reference**: 846856

**Location**: 5006 - NORTH ADELAIDE

**Job status**: Long Term Contract

**Eligibility**: Open to Everyone
- **Women’s and Children’s Health Network - Surgical Services**:

- **Elective Surgery Booking Officer - North Adelaide**:

- **Salary - $66,590 - $70,968 pro rata - Full Time - Long Term Contract until 22 Nov 2024 - ASO3**
- On top of this, as an employee of Women’s and Children’s Health Network, you will have access to Salary Sacrifice benefits with _MAXXIA_ which allows for generous salary sacrifice arrangements each FBT year as a special benefit for employees of the local Health Networks. A Meal Entertainment allowance per FBT year can also be salary sacrificed out of your pre-tax income to cover costs over and above the Everyday living expenses benefit._

**Overview**

The **Women’s & Children’s Health Network** provides state of the art health care for women, babies, children and young people across South Australia. We are the state’s leading provider of specialist care for children with acute and chronic conditions as well as being SA’s largest maternity and obstetric service.

Our community-based services also reach hundreds of thousands of babies, children and young people, their families and communities across South Australia through our various services and programs in areas such as our Mental Health, Child & Family Health services, Youth Health and Aboriginal Health services.

Join our team and contribute to providing South Australia’s women, babies, children and young people with the best health care through both within our hospital or via our many and varied community services and programs.

**The Opportunity**

We currently have an exciting opportunity to join the **Surgical Services** team as **Elective Surgery Booking Officer** on a** full time (37.5 hours per week) **in a long term contract until **22 Nov 2024.**

As the **Elective Surgery Booking Officer**, you will:

- provides a comprehensive, friendly and patient focused service to patients waiting for elective procedures
- undertakes accurate, comprehensive and confidential data entry of patients being waitlisted for elective procedures

**About You**

To be successful in this role, you should have:

- Sound communication skills, both written and verbal including appropriate telephone etiquette
- Ability to adapt to change in a small team environment
- Provide positive interpersonal skills with demonstrated ability to respond appropriately with a customer service focus
- Previous experience in a customer service role
- Understanding patient rights and responsibilities and confidentiality

To find out the specifics, including the **key selection criteria** and **special conditions**, please go to the attached role description.

**Benefits of Joining us**

Not only will you be able to use your skills and abilities in a both a challenging and rewarding role contributing to some of South Australia's most vulnerable women, babies, children and young people, you will also receive and attractive annual salary package with employer superannuation contributions and leave loading as well as the opportunity to maximise your salary through salary sacrifice arrangements.

**Application Instructions**

**Other Important Information**

The South Australian public sector promotes diversity and flexible ways of working part-time.

Applicants are encouraged to discuss the flexible working arrangements for this role.

**Check(s)**
- DHS Working With Children Check (WWCC)
- National Police Certificate (NPC) for employment involving no contact with vulnerable groups required for this position (general employment) - True

**Immunisation Risk for this position is - Category B (indirect contact with blood or body substances)**

SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Aboriginal and Torres Strait Islander applicants are encouraged to apply. **Job ref**:846856**

**Enquiries**

Paula Bertram

Phone: 8161 8389
Position: Acting Manager, Administrative Services

**Application Closing Date: Thursday, 23/11/2023**:

- 11.55PM**

**Attachments**

AS03 - Elective Surgery Booking Officer - Role Description - 846856.pdf

WCHN Competency Framework.pdf

Australian applicant guidelines

International applicant guidelines

**Flexibility Statement**
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

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