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Service Navigator

5 months ago

Bankstown, Australia One Door Mental Health Full time

**One Door Mental Health (ODMH) is looking for a Service Navigator to join our incredible team on a permanent full-time basis. There are options for you to work from our Campbelltown, Bankstown or Bowral locations.**

**About One Door**

One Door Mental Health is a leading for purpose service provider for those living with mental health challenges, their families and carers.

Our **community** creates a safe place that connects people, our **services** are innovative and supported by more than 30 years of experience, and our **advocacy **work is putting an end to stigma through education and understanding.

Creating a world in which people with mental health challenges are valued and treated as equals is at the heart of everything we do.

You can read more about One Door Mental Health and our values **here**.**

**About the Role**

This role is focused on delivering support to individuals with psychosocial disabilities, their carers and families, as well as GPs and those who are homeless or at risk of homelessness, within the South West Sydney Primary Health Network area. The Service Navigator is responsible for facilitating connections between individuals and local services aimed at enhancing their overall wellbeing and mental health recovery.

This position requires a proactive approach to connecting and supporting consumers, along with a commitment to improving service delivery and outcomes through effective teamwork, advocacy, and collaboration with a range of services and stakeholders.

At One Door, our 'Recovery 2together' model employs self-organized teams. This approach fosters shared responsibility and accountability among team members, promoting a collaborative effort in delivering our services.

For more information on the role, the **position description** may be viewed **here**.**

**Your skills and experience**
- Capability for autonomous and collaborative work, under the guidance of leadership roles like Operations Lead and Recovery 2gether Coach.
- Commitment to person-centred practices, emphasizing individual choice and control.
- Qualifications in mental health, health, welfare, or related fields, or equivalent experience demonstrated through a combination of education, work history, and professional development.
- A minimum of three years of experience in the mental health sector, showcasing a thorough grasp of recovery-oriented principles.
- Excellent communication abilities, including negotiation and liaison, to effectively interact with a wide range of individuals and organizations.
- Proficiency in organizing work, prioritizing tasks, and managing deadlines, with a keen eye for detail and accuracy.
- The capacity to navigate and address complex challenges across consumer care, service delivery, and broader system levels.
- Experience in establishing and maintaining partnerships across diverse sectors.
- Strong technological skills, particularly with Microsoft Office suite, database systems, and a readiness to adapt to new technological tools.

**Additional Details**

One Door Mental Health requires all staff to have a Police Check clearance, a current Working with Children's Check and NDIS Worker Screening clearance and appropriate COVID-19 Vaccination.

**How to apply?**

**Any questions?**

**Don't miss this opportunity to join a recognised and respected organisation that is purpose and values driven