Technical Services Lead Vic

4 weeks ago


Melbourne, Australia Healius Full time

**Date**:11 Mar 2024

**Location**: Melbourne, Victoria, AU, 3000

**Company**:Healius


The Technical Services Lead establishes, manages and maintains IT Services for the business divisions and departments. This key role ensures that technical services to the business units and its customers are in accordance with defined service levels. The Technical Services Lead is responsible for prioritising demand to ensure IT Services meet customer needs.

Key Responsibilities:

- Responsible for the management, provision, support and availability of the Healius technical enterprise and services.
- To provide ongoing inputs into service improvements
- To investigate and resolve a broad range of technical issues and incidents and determine the appropriate actions and resolutions.
- Manage assigned tasks and workload in accordance with technology service levels and KPI’s to ensure 24/7 service availability
- Manage incident escalations, priorities and impacts to ensure speedy IT service restoration
- Explore alternative technology, processes and services to drive financial and operational efficiencies.
- HR Management of resources including performance reviews (e.g. MyPulse Check-ins), training, career development, time logging approvals and leave management.
- Maintain confidentiality of patient and organisation information.
- Adhere to all processes and procedures relating to the workplace health and safety of self and others.
- Build a strong team culture of agility and efficiency and respect for one another
- Lead and manage a team of IT professionals, fostering a collaborative and high-performance work environment.
- Participate in meetings to represent work group perspective and share information
- Participate in discussions and decisions regarding implementation of innovation and technology improvements.
- Final decision point to resolve conflicts around technical approach to a given solution

Skills & Experience Required:

- Provide guidance, mentorship, and support to team members, promoting skill development and career growth.
- Strong technical background with hands-on expertise.
- Ability to bridge the gap between IT and business needs.
- Oversee day-to-day IT operations and support.
- Proven experience in IT management, 2+ years’ experience managing a team.

**Employee benefits and wellbeing**
- Access to a marketplace of exclusive discounts and vouchers from leading Australian and online retailers.
- An e-learning platform with access to a library of courses and learning paths.
- An Employee Assistance Program dedicated to employee health and wellbeing provided by professional coaches.
- Corporate health insurance discounts, banking benefits and novated leasing consultations.

**Vaccination requirements**
- As per the Healius Group Vaccination Policy, there may be some vaccination requirements in some Hospital settings.



  • Melbourne, Victoria, Australia Healius Full time

    Date:11 Mar 2024Location: Melbourne, Victoria, AU, 3000Company:HealiusThe Technical Services Lead establishes, manages and maintains IT Services for the business divisions and departments. This key role ensures that technical services to the business units and its customers are in accordance with defined service levels. The Technical Services Lead is...


  • Melbourne, Victoria, Australia Technical Concept GmbH Full time

    At ANZ Plus, our purpose is to provide the tools, support, and insights our customers need to improve their financial well-being. The ANZ Plus app makes it easier for our customers to manage and save their money.You won't need to worry about outdated enterprise tech here. At ANZ Plus, we are 100% cloud-based, write most of our code in Go, and deploy to...


  • Melbourne, Victoria, Australia Technical Concept GmbH Full time

    At ANZ Plus, our purpose is to provide the tools, support, and insights our customers need to improve their financial well-being.The ANZ Plus app makes it easier for our customers to manage and save their money.You won't need to worry about outdated enterprise tech here.At ANZ Plus, we are 100% cloud-based, write most of our code in Go, and deploy to...


  • Melbourne, Victoria, Australia Technical Concept GmbH Full time

    Hoxlp Recruitment and Staffing - Melbourne, VICIT Source: uWorkin JOB DESCRIPTION An opening exists to join a leading Australian firm consisting of a highly skilled team looking for a intern to have a boost start on their career.Our Melbourne based client are looking to hire an ambitious IT intern for their open IT Technical Support position. Your job will...

  • Technical Lead

    2 weeks ago


    Melbourne, Victoria, Australia AusNet Services Full time

    Make a real difference and help shape our customers' Energy Future Hybrid working > 2 days WFH > Choose your office days Careers with Purpose > Collaborative > Inclusive > Flexible Work Environment When you choose AusNet, you'll join genuine people working together, making Real. Progress At AusNet, we're the link between renewable energy sources and local...

  • Technical Lead

    4 weeks ago


    Melbourne, Australia Davidson Group Services Full time

    **About the Company** - Davidson are working with an ASX listed, premium enterprise who are looking for an experienced Technical Lead looking for a challenge - if you're ready to take on this critical role please apply!_ **About You and the Role** **This is a Melbourne based permanent position where** as a Technical lead you'll be utilising your skills as...

  • Technical Lead

    2 weeks ago


    Melbourne, Victoria, Australia Davidson Group Services Full time

    About the CompanyThe opportunity to join a dynamic, game-changing company that works to make the world a more sustainable place, rarely come to market. Building on its core capability in the development of infrastructure projects, this company is harnessing its strategic position and market strength to build a diversified portfolio of energy and utilities...

  • Technical Lead

    2 weeks ago


    Melbourne, Victoria, Australia Ignite Specialist Recruitment Services Full time

    Contract TypeContractReferenceBH-369777IndustryITSalaryper hour - Min: AUD 130 - Max: AUD 150 Ignite are looking to hear from experienced Technical Lead for one of our government clients. Location: Canberra or Offsite Duration: 12 months with 2x 12 months extension Citizenship Requirements: Must be an Australian Citizen with current Baseline...

  • Technical Lead

    2 weeks ago


    Melbourne, Victoria, Australia Davidson Group Services Full time

    About the Company Davidson are working with an ASX listed, premium enterprise who are looking for an experienced Technical Lead looking for a challenge if you're ready to take on this critical role please apply_About You and the RoleThis is a Melbourne based permanent position where as a Technical lead you'll be utilising your skills as a proficient...

  • Technical Lead

    2 weeks ago


    Melbourne, Victoria, Australia AusNet Services Full time

    Make a real difference and help shape our customers' Energy Future Hybrid working > 2 days WFH > Choose your office days Careers with Purpose > Collaborative > Inclusive > Flexible Work Environment When you choose AusNet, you'll join genuine people working together, making Real. Progress At AusNet, we're the link between renewable energy sources and local...

  • Technical Lead

    2 weeks ago


    Melbourne, Victoria, Australia Zinfra Full time

    Technical Lead - Civil - Structural - VICZinfra partners with companies across the utility and infrastructure sectors to deliver engineering, construction, operations and maintenance services. For our partners our work is crucial to maintaining the safety and reliability of their electricity and transmission and distribution assets.About the role:The...


  • Melbourne, Australia Celotti Workforce Full time

    Location: Melbourne VIC - Contract: Permanent, Full Time - Base Salary 120k - 130k + Team bonus Celotti Workforce is actively seeking an experienced **Sales Manager** to join our client team, based in Melbourne VIC on a full time permanent basis. Our client is a global leader in delivering comprehensive technical lighting solutions and...

  • Service Technician

    3 months ago


    Melbourne, Australia Lead Group Consultancy Full time

    Openness to travel! - Great communication Skills! - Generous pay package! **The Company**: My client is a distinguished leader in comprehensive water purification technologies, offering an expansive spectrum of services ranging from meticulous water analysis and insightful consultation to innovative system design, precision manufacturing, meticulous...

  • Technical Lead

    2 weeks ago


    Melbourne, Victoria, Australia AusNet Services Ltd Full time

    Make a real difference and help shape our customers' Energy Future Hybrid working > 2 days WFH > Choose your office days Careers with Purpose > Collaborative > Inclusive > Flexible Work Environment When you choose AusNet, you'll join genuine people working together, making Real. Progress At AusNet, we're the link between renewable energy sources and...

  • Iam Technical Lead

    3 weeks ago


    Melbourne City Centre, Australia Aurec Full time

    Melbourne CBD VIC- Contract/TempThe IAM Technical Lead will play an important role within the Identity and Access Management (IAM) function, situated within our Federal government client. This position is responsible for leading the technical aspects of customer identity and access management (CIAM) solutions within an Azure and AWS Cloud environment. The...


  • Melbourne, Victoria, Australia Technical Concept GmbH Full time

    Vestas Australia has a fantastic role currently vacant for a Technical Planning Engineer to work within the renewable energy industry. The service operations team maintains a large number of Wind Farms across Australia and New Zealand.As a Technical Planning Engineer, you will provide the best technical solution proposal for turbine maintenance so each...

  • Technical Lead

    2 weeks ago


    Melbourne, Victoria, Australia AusNet Services Ltd Full time

    Make a real difference and help shape our customers' Energy Future Hybrid working > 2 days WFH > Choose your office days Careers with Purpose > Collaborative > Inclusive > Flexible Work Environment When you choose AusNet, you'll join genuine people working together, making Real. Progress At AusNet, we're the link between renewable energy sources and...

  • Technical Lead

    2 months ago


    Melbourne, Australia Davidson Group Services Full time

    **About the Company** The opportunity to join a dynamic, game-changing company that works to make the world a more sustainable place, rarely come to market. Building on its core capability in the development of infrastructure projects, this company is harnessing its strategic position and market strength to build a diversified portfolio of energy and...


  • Melbourne, Australia Building Partners Recruitment Pty Ltd Full time

    Pivotal role, working across a range of exciting commercial projects - Work with cutting edge tools and technology - Room for rapid growth with in the company **Company** Work for one of the most well known and leading businesses in Audio Visual and IT who are highly respected in the market. They are currently seeking a highly regarded and experienced...


  • Melbourne, Australia Building Partners Recruitment Pty Ltd Full time

    Pivotal role, working across a range of exciting commercial projects - Work with cutting edge tools and technology - Room for rapid growth with in the company **Company** Work for one of the most well known and leading businesses in Audio Visual and IT who are highly respected in the market. They are currently seeking a highly regarded and experienced...