Regional Clinical Manager

2 days ago

Melbourne, Australia Zenitas Full time

**Who we are**

We provide outstanding, customer-focused health, aged care and disability services to Australians in their own homes, and in the community via our 2 healthcare brands.

Plena Healthcare - Providing care to customers in residential aged care facilities and communities around Australia. We look after their needs with physiotherapy, occupational therapy, podiatry, speech therapy, and dietetic services.

Claro Aged Care and Disability Services - A leading provider of aged care and disability services across Australia. Our name ‘Claro’ comes from Latin and means ‘to brighten’ - and we’re here to enable you to shine. Whether you or a loved one are seeking support to stay independent at home, comprehensive care to meet personalised goals, or a new specialist disability home - we’ll work in partnership with you and make it happen.

**The Opportunity**

Reporting to the Head of Quality, Risk and Safety, this is a hands-on role supporting the operational teams providing clinical leadership and operational support across a diverse service offering including Aged Care, Disability (Community and Accommodation), Insurance Funders and Private Services. You will be working in a collaborative environment; the role is flexible with a combination of work from home and attendance at one of our various offices where practicable.

**You will be responsible for, but not limited to**:

- Support effective implementation of Claro’s Quality Improvement Framework
- Work with stakeholders to support and upskill customer care planning, risk assessment and contributing to the development of behaviour support plans as required in line with regulatory and statutory requirements
- Provide advice and support on the review of incidents, risks, complaints and/or Root Cause Analysis in collaboration with stakeholders, monitor the implementation of recommendations arising from such reviews
- Work with stakeholders to ensure external legislative and regulatory reporting is undertaken in line with necessary requirements
- Complete internal clinical audits in line with Claros internal audit schedule and as directed

**To be successful in this role you will have**
- Current AHPRA Registered Nurse Registration
- Significant demonstrable experience in providing clinical advice to service delivery teams
- Well-developed knowledge and experience of the aged care or disability services sector
- Proven experience managing clinical service provision preferably in an Aged Care or Disability setting, fostering a safe workplace and driving continuous quality improvement initiatives to develop sustainable practice
- Excellent understanding of the Aged Care Act and NDIS Practice Standards with knowledge and experience of the external audit process
- Demonstrated collaborative leadership style
- High level of customer service skills
- Strong attention to detail and excellent communication skills

**Additionally, you will require**
- Covid-19 vaccination
- NDIS Worker Screening Check
- Current flu vaccination
- National Police Certificate (within the last 6 months)

**What’s in it for you**
- Opportunity to join a brand-new residence redefining the expectations of aged care
- Opportunity to work for the nation's largest health and aged care provider, with a rapidly growing and progressive vision
- Friendly team environment with a great community care spirit
- Free annual flu vaccination
- Employee Assistance Program for staff and their families
- Access to the Fitness Passport (FP)

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