Wine Advisor
7 months ago
**Background on company**
Naked Wines’ mission is to change the way the whole wine industry works, for the benefit of wine drinkers, winemakers, and our people. Our customers, we call them Angels, support talented and independent winemakers across Australia and the world, in return for access to exclusive hand-crafted wines at amazing prices. Because we fund winemakers upfront, Naked Wines can remove a huge chunk of the costs that would usually be passed back to the customer.
In Australia, we currently have over 140,000 Angels supporting more than 60 winemakers from Australia and New Zealand to create over 350 exclusive wines for them.
**About the role**
**Requirements**:
**What will your role involve at Naked?**
- Targeted outbound phone dialling & selling speaking with our best customers - our Angels - to ensure they are getting everything they need from Naked, in addition to amazing wines.
- Making wine recommendations and building customer orders based on customer tastes and preferences.
- Objection handling & turning around customers who have had a prior negative experience
- Providing 5 star service and obtaining 5 star feedback from customers
- Weekly wine tastings learning about our amazing winemakers and tasting their wines, and passing this passion on to our Angels (wine snobs need not apply).
- Working as part of an amazing team and making a difference to our customers' and winemakers' lives.
- Previous customer service & sales experience is preferred but not essential.
**The boring stuff..**
- We'll need you to be available to work between Monday to Friday
- 8:45-5:30pm working hours for a standard 38 hour week.
- Please ensure you send us a cover letter if you're interested
**Benefits**
- $50K Salary + OTE Commission structure + Super
- 20 days holiday, plus your birthday (as long as you bring in cake)
- A regular wine allowance
- Shares in the company
- Weekly wine tastings
- Opportunities to meet the winemakers AND to travel to vineyards
- Bring your own beach towel for a lunchtime swim and ping pong bat