Credit Officer

3 months ago


Brisbane, Australia HAYS Full time

Great ongoing opportunity for Credit Officer - full-time or part-time hours offered

**Your new company**

**Your new role**

Focusing on providing service to customers regarding their outstanding accounts and collection of over dues, this role will include tasks such as;
- Ensure the collection of overdue accounts, keeping bad debt to a minimum and preserving cash flow
- Contact customers with overdue accounts to negotiate fair and flexible payments, exercising care and compassion
- You'll work closely with debt collection agencies to resolve complex credit problems and mitigate risk on referred and delinquent accounts
- You'll work in a fast-paced customer contact centre environment
- Liaises with clients and sales to resolve disputes
- Preparing journal entries
- Prepare debtor reporting including producing monthly Aged Debtor Reports
- Highlighting problem customers to senior management
- Processing and assessment of Credit Account and COD Applications

**What you'll need to succeed**
- Understanding of end-to-end Debt Collection process
- Ability to build strong relationships with internal and external stakeholders and team members
- Excellent verbal and written communication skills
- Strong and demonstrated collection experience
- High volume telephone collections experience a must
- Ability to communicate with evidence of effective issue management and query resolution
- Ability to influence outcomes without any direct line authority
- Proactive in identifying and solving problems
- Drive for continuous improvement of processes and operational excellence
- Excellent organisational and time management skills with the ability to prioritise
- High level of accuracy and attention to detail
- Tenacity and ability to have difficult conversations
- Experience with Oracle Netsuite and Visual Dispatch system is an advantage

**What you'll get in return**
- Opportunity to work in a well-respected company
- Work within a supportive team
- Onsite Parking in Murarrie Location

**What you need to do now**

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

2797591


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