Rental Operations Agent

3 weeks ago

Sunshine Coast, Australia Avis Budget Group Full time

Rental Operation Agents are responsible for assisting customers with their rental needs and promoting the company's products and services. This position involves interacting with customers, processing rental agreements and payments, and providing information on rental rates and policies. A Rental Operation Agent may also be responsible for checking vehicles in and out, conducting inspections, and for resolving customer complaints and issues. This position typically requires excellent customer service skills, ability to sell and to work in a fast-paced environment.

Some specific responsibilities of a Rental Operations Agent may include:

- Greeting customers and listening to their needs to determine the best rental options
- Processing rental agreements and payments providing information on rental rates and policies and available vehicles
- Upselling additional products and services, such as coverage and GPS navigation systems
- Outlining and clarifying final charges to customers and collecting rental agreement receipt signatures
- Providing assistance with directions and travel information
- Maintaining accurate records and completing paperwork
- Inspecting vehicles for any damages or issues at return and documenting them using the appropriate tools and assessing any necessary charges as needed
- Conducting thorough vehicle inspections, and ensuring vehicles are prepared for the next rental
- Ensuring the rental car lot is organized and well-maintained
- Resolving customer complaints and issues in a timely and professional manner
- Ensuring that safety and security protocols are followed at all times

**Requirements**:

- High school diploma or equivalent level of education will be a plus
- Fluency in spoken and written English
- Prior sales or customer service experience, particularly in the car rental, retail or hospitality sectors, with 1-2 years preferred
- Valid driver's license with a clean driving record
- Openness to working flexible schedules, including weekends
- Proven proficiency in communication and interpersonal skills
- A team-oriented approach
- Demonstrated ability to handle multiple tasks and perform well in a fast-paced setting
- A friendly, upbeat, and proactive attitude.

Note: The above role is a combination of Rental Sales Agent and Rental Return Agent roles and responsibilities.

Marcoola, QLD 4564

Queensland

Australia

  • Rental Sales Agent

    1 month ago

    Sunshine Coast, Australia Avis Budget Group Full time

    **About Avis Budget Group** We don't just rent cars. We're changing the way people move. Across our world-famous brands - **Avis, Budget, Zipcar, and Apex**: - we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience...

  • Rental Sales Manager

    1 month ago

    Sunshine, Australia William Adams Full time

    We are currently seeking to appoint a **Rental Sales Manager **within our Cat Rental operation. This is a permanent full-time position, based at our Dandenong & Laverton locations primarily responsible for the development and support of our key accounts /customers and our CAT Rental Sales Team. **ABOUT THE ROLE** Reporting to the Manager - Cat Rental, you...

  • Rental Sales Manager

    1 month ago

    Sunshine, Australia William Adams Full time

    We are currently seeking to appoint a **Rental Sales Manager **within our Cat Rental operation. This is a permanent full-time position, based at our **Dandenong & Laverton** locations primarily responsible for the development and support of our key accounts/customers and our Cat Rental Sales Team. **ABOUT THE ROLE** Reporting to the Manager - Cat Rental,...

  • Rental Sales Manager

    1 month ago

    Sunshine, Australia William Adams Full time

    We are currently seeking to appoint a **Rental Sales Manager **within our Cat Rental operation. This is a permanent full-time position, based at our Dandenong & Laverton locations primarily responsible for the development and support of our key accounts /customers and our CAT Rental Sales Team. **ABOUT THE ROLE** Reporting to the Manager - Cat Rental, you...

  • Rental Sales Manager

    1 month ago

    Sunshine, Australia William Adams Full time

    We are currently seeking to appoint a **Rental Sales Manager **within our Cat Rental operation. This is a permanent full-time position, based at our Dandenong & Laverton locations primarily responsible for the development and support of our key accounts /customers and our CAT Rental Sales Team. **ABOUT THE ROLE** Reporting to the Manager - Cat Rental, you...

  • Rental Sales Manager

    1 month ago

    Sunshine, Australia William Adams Full time

    We are currently seeking to appoint a **Rental Sales Manager **within our Cat Rental operation. This is a permanent full-time position, based at our Dandenong & Laverton locations primarily responsible for the development and support of our key accounts /customers and our CAT Rental Sales Team. **ABOUT THE ROLE** Reporting to the Manager - Cat Rental, you...

  • Lead Vehicle Service Agent

    4 weeks ago

    Gold Coast, Australia Avis Budget Group Full time

    Come join our amazing team at our Apex Rentals branch at the Gold Coast Airport and help with keeping our fleet looking it’s best! **About the Role** As a **Lead Hand **you will be responsible for leading a small team of Vehicle Service Agents and ensuring that vehicles are clean and ready to deliver to the customer in a timely manner. Your duties will...

  • Vehicle Service Agent

    4 weeks ago

    Gold Coast, Australia Avis Budget Group Full time

    **$28.26 casual hourly rate** **About Avis Budget Group** We don't just rent cars. We're changing the way people move. Across our world-famous brands - **Avis, Budget, Zipcar, and Apex**: - we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With...

  • Vehicle Service Agent

    4 weeks ago

    Gold Coast, Australia Avis Budget Group Full time

    **$28.26 casual hourly rate** **About Avis Budget Group** We don't just rent cars. We're changing the way people move. Across our world-famous brands - **Avis, Budget, Zipcar, and Apex** - we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With...

  • Relocation Consultant

    4 weeks ago

    Sunshine Coast, Australia Claymore Thistle Full time

    Are you looking for a unique and highly flexible role? We are looking for people in the Sunshine Coast for a casual role, with the view to a part-time permanent role going forward. We are a national relocation agency. We take the stress, overwhelm and hassle out of interstate and international relocations. Come join us and help us help people...

  • Live in Management Opportunity Residential Complex

    1 month ago

    Gold Coast, Australia The Onsite Manager Full time

    **Live In Management Opportunity Residential Complex Oxenford, Gold Coast.**: **TBA**: **Full Time Management employment, Greater Gold Coast Region**: Management Employment Oxenford - Permanent Complex with Rental Pool in place Live in position 3 brm, 2 bathroom home to reside in. No set office hours. No facilities in the complex. Permanent part time. We...

  • Receptionist - Real Estate

    1 month ago

    Sunshine, Australia Douglas Kay Real Estate Full time

    **About the business and the role** Douglas Kay Sunshine is looking for a friendly and energetic receptionist with an immediate start to join our high performing team and be the face of our company. We are looking for someone who can fit in easily with our self-motivated and caring team, has exceptional level of attention-to-detail and thrives in a...

  • Administrator / Team Assistant

    4 weeks ago

    Sunshine Coast, Australia Colliers International Full time

    Company Description At Colliers, we are enterprising. What sets us apart is not what we do, but how we do it. Our people are passionate, take personal responsibility and always do what’s right for our clients, people and communities. We accelerate their success by empowering them to think and act differently to drive exceptional results. With circa 9,000...

  • Housing Services Officer/business Trainee

    1 month ago

    Sunshine, Australia NextGen Jobs Full time

    NextGen Jobs is hiring a Business Administration Trainee to support the Department of Families, Fairness & Housing. Do you have an interest in working for the government while earning a Certificate III in Business Administration? This 12 month traineeship based in Sunshine provides support to the Client Support and Housing Services to ensure the department...

  • Relocatable Store Management Opportunities

    1 month ago

    Gold Coast, Australia Frontline Recruitment Full time

    Multiple relocatable Store Management Opportunities are available - All Regional Queensland locations - Excellent salary package + relocation + accommodation assistance on offer **THIS ROLE ISN'T IN GOLD COAST - SEEKING SOMEONE WILLING TO RELOCATE TO ONE OF MANY REGIONAL QUEENSLAND LOCATIONS** **About the Company** This retailer is an employer of choice...

  • Front Office Attendant

    1 month ago

    Central Coast, Australia NRMA Motoring & Services Full time

    Are you 100% customer focused and driven to provide top notch guest experiences? Then take a career road trip with us, based at our stunning beachfront location at NRMA Ocean Beach Holiday Resort (Umina Beach). NRMA Ocean Beach, sets the scene for an unforgettable guest experience, with a range of accommodation options, daily kids club, resort-style pools,...

  • Warehouse Administrator

    4 weeks ago

    Gold Coast, Australia TNT Express Full time

    **The Company** FedEx Express is one of the world’s largest express transportation companies and has consistently been selected as one of the world’s top 500 companies and the World’s Most Admired Companies by “Fortune” magazine. FedEx provides fast and reliable delivery to more than 220 countries and territories. As TNT and FedEx officially...

  • Bakery Staff

    4 weeks ago

    Gold Coast, Australia Costco AU Full time

    **Position Summary** **Wrapper/Assistant** - Maintains current product knowledge of Bakery items. Removes product from baking pans and garnishes. Weighs finished products and logs into records. Packages, wraps, and labels baked goods. Stocks and rotates Bakery products onto tables and pallets. Assists with other Bakery duties as assigned. Follows proper...

  • Food Court Staff

    2 weeks ago

    Gold Coast, Australia Costco Wholesale Full time

    Be part of this fresh and dynamic team of retail professionals Grow your retail and hospitality experience with Costco Competitive remuneration package Position Summary Assistant - Prepares and sells food and drink items to customers from a food court kitchen. Pulls and stocks supplies and ingredients. Cleans kitchen and eating areas....

  • Student Experience Officer

    4 weeks ago

    Gold Coast, Australia Kaplan Full time

    **Brand new position**: - **Be part of the launch of our new Kaplan Business School Gold Coast campus**: - **Excellent employee benefits, including 26 days annual leave** **About the Role** As part of the launch of our new Kaplan Business School Gold Coast campus, we are looking for _two _positive and energetic full time Student Experience Officers to...