Customer Complaints Officer

3 weeks ago

Girraween, Australia Temp & Agnew Pty Ltd Full time

Monday to Friday, Full time, Permanent role
- Negotiable $$
- ASAP Start

Full Job Description

**The company;**

This leading privately owned Australian client who provides premium quality products throughout Australia is looking to hire a driven and enthusiastic Customer care officer to join their team.

**The Role;**
- Action and respond to all customer enquiries in a timely and efficient manner.
- Offer proactive advice and solutions to all customer enquiries.
- Resolve issues such as complaints, incorrect orders, and delivery delays.
- Perform administrative tasks and enter data as required.
- Deliver exceptional customer service to achieve satisfactory outcomes.
- Accurately record all enquiries, transactions, and process sales orders within CRM Systems.

**About you;**
- Proficient computer and organizational skills.
- Excellent communication skills.
- Ability to work in a fast pace environment.
- Motivated with the ability to work in a team/independently.
- Ability to liaise with external stakeholders in a professional and confident manner.
- Well-spoken with a good phone manner.
- Strong data entry and administration skills.
- Must be a Permanent Resident/Australian Citizen.

**What we offer;**
- ASAP start
- Full-time permanent role
- Catered lunch each Monday
- Ongoing Career development
- Supportive team/great culture
- On-site gymnasium with full-time personal trainer

**How to Apply**
*

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