Operations Team Leader
3 days ago
**Job no**:513298
**Work type**:Permanent Full Time
**Location**:NSW - Regional
**Categories**:Customer Service, Administration & Operations
**Advertised**:31 Dec 2024 AUS Eastern Daylight Time
**Applications close**:28 Jan 2025 AUS Eastern Daylight Time
**About Us**
At The Good Guys we‘re driven by our purpose to help families live better for less. Part of Australia’s largest and fastest growing electrical and appliance retailer, we have over 3,500 employees across our nationwide network of more than 100 stores and a support office based in Southbank, Melbourne.
Since 1952 we’ve been delighting customers and ‘doing good’, and today we build on that heritage while always focused on fulfilling our goal to be Australia’s strongest growing total home solutions electrical retailer.
**Why Join Us?**
- We have a supportive, transparent and inclusive team.
- The Good Guys is a multi-award winning, iconic retail brand with a rich history in the Australian retail market since 1952.
- We offer a competitive salary package, a leading commission structure for sales positions and generous team member discounts across The Good Guys and JB Hi-Fi.
- You will work with exciting, industry leading products and brands from Apple to Dyson, Samsung, Nespresso, Weber and much much more
- We support vulnerable members of our community by making donations to our ‘Doing Good’ and ‘Helping Hands’ workplace giving programs. Every dollar our team donates is matched and together we have donated more than $33m to our charity partners.
- You will have exposure to ongoing training & development opportunities from day one.
- We offer fantastic long-term career opportunities across the broader The Good Guys/JB Hi-Fi group.
**The Role**
Reporting to the Operations Manager, the Operations Team Leader is an integral member of our customer facing team, and will coordinate and supervise the store operational functions in support of the store culture and the delivery of profitable sales growth.
**Key Responsibilities**
- Develop the knowledge and capability of the operations team using the coaching model and development framework
- Supervise effective and efficient administration process and systems, ensuring compliance to core policy and standard procedures, including:
- cash handling and banking integrity
- systems access and data integrity
- telephone management and enquiries
- payroll exceptions integrity
- marketing and promotional activity
- Support the Management team to ensure administrative activities meet compliance and legislative requirements, with emphasis on Safety, including in-store process, incident reporting and training
- Manage web orders in line with procedures, including product pick and pack and carrying out same day delivery to customers, where designated to drive
- Work collaboratively as part of a team in delivering a positive store and channel experience for the customer and effectively resolve customer complaints and queries as required
- Contribute to The Good Guys brand and store experience to the highest standards through quality Merchandising, instore marketing and presentation
- Build and maintain effective working relationships with internal and external stakeholders
- Continuously improve skills and knowledge through available online platforms and active participation in other development opportunities.
**To Apply**
- The Good Guys is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) - please don’t hesitate to apply_
-
Consult Room
1 day ago
Warners Bay, Australia Ramsay Health Care Full time**Consulting Rooms** - Team Leader** **Warners Bay Private** Hospital, Warners Bay** **_ Permanent Full-Time Leadership Opportunity_** **About the Role** - Warners Bay Private Hospital is seeking an innovative Team Leader with a strong team focus to assist in the day-to-day coordination of our Consulting Room - Administration Team. - Our administration...
-
Retail Department Leader
6 months ago
Warners Bay, Australia Officeworks Full time**Title**:Retail Department Leader**: - Location: Warners Bay, New South Wales, AU**About us**: At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day. Fast paced. Innovative....
-
Team Leader
6 months ago
Batemans Bay, Australia Australia's Oyster Coast Full time**ABOUT US** At Australia’s Oyster Coast, we believe oysters are the unsung heroes of the sea. With phenomenal health benefits, positive impacts on the environment, and quite simply, a fine food shared between friends - we’re committed to continually improving our farm to fork operations to provide consistently better oysters to the Australian market and...
-
Team Leader
6 months ago
Batemans Bay, Australia Australia's Oyster Coast Full time**Description**: ABOUT US At Australia’s Oyster Coast, we believe oysters are the unsung heroes of the sea. With phenomenal health benefits, positive impacts on the environment, and quite simply, a fine food shared between friends - we’re committed to continually improving our farm to fork operations to provide consistently better oysters to the...
-
Team Leader
5 days ago
Bateau Bay, Australia Uniting Full time**What you’ll be doing in this role** Join one of Australia’s leading residential aged care service providers for a career filled with heart and purpose. We’d love to hear from you. Uniting seeks experienced Team Leader - Endorsed Enrolled Nurse to work at Uniting Nareen Gardens in Bateau Bay on a part time permanent basis. As a Team Leader -...
-
Team Member
7 months ago
Warners Bay, Australia Officeworks Full time**Title**:Team Member - Casual**: - Location: Warners Bay, New South Wales, AU**About us**: At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day. Fast paced. Innovative....
-
Team Member
7 months ago
Warners Bay, Australia Officeworks Full time**Title**:Team Member - Casual**: - Location: Warners Bay, New South Wales, AU**About us**: At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day. Fast paced. Innovative....
-
Team Leader
12 hours ago
Moreton Bay, Australia Children, Youth Justice and Multicultural Affairs Full time**The Team Leader key responsibilities are**: - Provide supervision to staff in the use of evidenced based skills and processes associated with reductions in re-offending (including use of the case management framework, use of risk assessment tool, and providing targeted interventions including collaborative problem solving, pro-social modelling, cognitive...
-
Team Leader
3 weeks ago
Chain Valley Bay, Australia Primary Connect Full time**Team Leader | Wyong RDC** - Full Time opportunites - based in Wyong - AM & PM Roster available, 5 days per week, including one weekend day - Drive a culture of Continuous ImprovementBe part of Australia’s biggest supply chain network **Welcome to Primary Connect** Primary Connect is the largest food and retail supply chain network in Australia and New...
-
Delivery Driver
5 days ago
Warners Bay, Australia deliver E Group Pty Ltd Full timeWe are urgently seeking owner/operators with their own van or light truck to join our team, delivering e-commerce (online shopping) throughout the Newcastle area. deliverE is an established business that is growing rapidly and is offering a great opportunity for professionals to earn some great $$ from our low cost business model. Features include - Once...
-
Contact Centre Consultant
4 months ago
Warners Bay, Australia Genesis Full time**Genesis Fitness Warners Bay** - Want to build a career? - Looking for flexibility to fit in with your lifestyle? - Keen to access some great perks and benefits along the way Do you have a history of overachieving? Do you love the satisfaction of providing exceptional customer service? Do you do whatever it takes to achieve your goals? **About Genesis...
-
Lifestyle Team Leader
7 months ago
Batemans Bay, Australia IRT Full timeLifestyle Team Leader **About IRT** Founded in 1969, IRT’s mission was to provide better options in housing and care for older people. Now 50 years later, our purpose remains the same. We improve the lives of more than 9100 people every day in NSW, the ACT and Qld. We’re one of Australia’s largest community-owned providers of independent living, aged...
-
Team Leader Street Cleaning
3 months ago
Double Bay, Australia Woollahra Municipal Council Full time**Reference Number**: **S100-24-1140** **Closing Date**: **15-10-2024** **Employment Type**: **Permanent Full Time** - **$73,432.62 - $84,280.99 plus super + additional allowances up to $6,203.00 p.a.****: - **38 hours per week - Monday to Friday, 5am - 1pm****: - **Based at the Alexandria Integrated Facility - free onsite parking*** *** **About the...
-
Team Leader
2 weeks ago
Nelson Bay, Australia Sunnyfield Full timeAre you a dynamic people leader that is motivated by enriching the lives of people with a disability, driving excellence in service delivery, and is passionate in developing staff to achieve their personal best? We have an exciting opportunity for a passionate, client-centred, and innovative leader to support our vibrant team in Nelson Bay. Reporting to...
-
Customer Service Team Leader
5 days ago
Jervis Bay, Australia Australian Government Department of Defence Full time$71,207 - $77,739 (plus Super) - Jervis Bay - ACT, Nowra - NSW **The Role** Customer Service Team Leaders (CSTL) actively lead people, performance and the quality of the service delivered by Customer Service teams. As a CSTL, you will review and monitor performance, output quality, and coaching to ensure your team successfully and effectively contributes...
-
Team Leader
6 months ago
Moreton Bay, Australia Department of Treaty, Aboriginal and Torres Strait Islander Partnerships, Communities and the Arts Full time**Key responsibilities of this role include**: - Managing, implementing and monitoring the delivery of accommodation support and respite services to people with an intellectual disability, ensuring high quality outcomes, consistent service provision and continuous improvement in accordance with Human Service Quality Standards and AS&RS' Governance...
-
Warners Bay, Australia Supercheap Auto Full timeFollowing an internal promotion we have a vacancy for an **Assistant Store Manager** at **Supercheap Auto Warners Bay** Combine your people leadership, supervisory skills & retail experience to inspire your team to deliver the ultimate customer service experience in store If you have relevant experience and are looking for a long term career with the...
-
Waste Services Team Leader
3 months ago
Double Bay, Australia Woollahra Municipal Council Full time**Reference Number**: **S100-24-1132** **Closing Date**: **04-11-2024** **Employment Type**: **Permanent Full Time** - $66,607 to $77,912 p.a. + super and allowances of $20,596 p.a. - Ability to earn an additional allowance of up to $12,802 p.a. - Monday to Friday from 5:00am - based in Alexandria *** An exciting opportunity has arisen for an experienced,...
-
Team Leader
7 months ago
Moreton Bay, Australia Children, Youth Justice and Multicultural Affairs Full time**As Team Leader, you will specifically**: - Provide leadership supervision and professional development to staff and in the use of evidenced based skills, programs and processes associated with reductions in re-offending. - Provide support to team members, who will be providing outreach services in collaboration with the Queensland Police Service. This may...
-
Flight Centre Future Team Leader
7 months ago
Bateau Bay, Australia Flight Centre Brand Full time**Job no**: 521503 **Brand**: Flight Centre Brand **Work type**: Full time **Location**: New South Wales **Categories**: Leisure Travel & Retail **Future Team Leader** A great Brightness of Future is one of the number one reasons that people choose to work at Flight Centre. Is it time for you to take the next step in your career? Then look no further...