Retail Assistant

6 months ago

South Melbourne, Australia Cash Converters Full time

Cash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice.

**We are**
- Real people who are passionate and proud
- Caring and respectful
- Tenacious problem solvers

We are currently looking for a Retail Assistant - Buys and Loans Operator to join us at our South Melbourne Location in a Full Time capacity.

**About the role**
- This position is a Retail based role, in our Buys and Loans Department.
- You will accurately perform day-to-day transactions in our Buys and Loans department.
- Ensure KPI targets are achieved through actively seeking pricing feedback and trends.
- Build lasting relationships with our customers by actively listening to and understanding their needs.
- Effectively communicate pricing, valuation and pawnbroking options to our loyal customers; and
- Perform all transactions in line with company and legislative requirements.

**About you**
- Proven customer service experience, ideally within a retail environment.
- Have an interest in Technology, Gaming, Collectables, Jewellery or Tools and Hardware.
- Confidently able to negotiate with our devoted customers for a win/win outcome.
- Strong communication skills that build rapport, trust, and demonstrate compassion; and
- Are interested and have the ability to discuss and clearly explain contract details with customers.

**What’s on Offer**
- Exclusive access to ‘Cashies Rewards’ featuring discounts and cash-back offers from over 400 retailers.
- Monday to Saturday | No Sunday Trading
- Ongoing quarterly store and team bonuses | Full paid training provided.
- Paid Parental Leave.
- Salary Packaging for a Novated Car lease available.
- Health Insurance Discounts (Bupa & HBF).
- 30% Instore Discount.
- Plus, access to our Wellness Activities: Move, Munch, Money and Mind.

We will start shortlisting for this position immediately

So, keep your phone nearby You could be hearing from us soon.

We are a proudly homegrown Australian business that has been making life possible for our customers since 1984, opening the first store in Victoria Park, WA. Since then we’ve come a long way, celebrating over 30 years of success in the retail, pawnbroking, and personal finance industry. Cash Converters is an ASX-listed international company across 15 countries.

Cash Converters supports diversity, inclusion and equal opportunity. We encourage people of all cultures, backgrounds, gender, age, sexual orientation and abilities to apply.

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