Concierge - Calvary Kooyong Hyson Apartments

Caulfield, VIC, Australia, 3162

Permanent

**Closing on**: Mar 23 2023

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Position Description

Progress with purpose at one of Australia’s largest health care providers

Get ahead with salary packaging, benefits and professional development in a supportive team environment

2 x permanent part time positions available

About the role

We are seeking 2 part-time professional, concierge staff to join our premium retirement apartment community, which his part of the brand-new Calvary Kooyong precinct.

**Your main duties will include**:
Deliver excellence in customer service. Ability to easily communicate and assist residents, their family members and visitors making all of them feel welcome and valued

Provide 5 star hotel-style concierge services which may include, but not limited, to restaurant reservations, taxi bookings, purchasing event tickets, booking appointments, arranging for flowers or gifts, coordinating residents private events

Assist with resident move-ins & move outs

About the Precinct
Calvary Kooyong is a landmark retirement living, health and wellness precinct in Caulfield South. This first-of-a-kind precinct has been created by Calvary, a charitable not-for-profit Catholic health care organisation, on the site of the former Calvary Bethlehem hospital.

The Calvary Kooyong precinct comprises a premium retirement community at Hyson Apartments, residential aged care at Huntly Suites, community care services, a GP clinic, other health care services, shops, a café and gardens. Also within the precinct is the brand new, 32-bed Calvary Bethlehem specialist health services facility.

The Concierge plays an important part in creating a great first impression and providing on-going assistance and support to our residents.

About you

Previous experience in a similar concierge/guest services role ideally within the hotel, hospitality or travel industry

Demonstrated ability to providing excellent customer service with empathy and patience

Experience meeting expectations and pre-empting the needs of a discerning clientele

Possessing a high standard of grooming and personal presentation

Excellent communication and interpersonal skills

Proficient computer skills (Microsoft Office)

High attention to detail, organised, with an ability to prioritise and manage time efficiently

Experience multi-tasking, within a busy, guest service environment

Understanding the concept of 'working in the residents home'

Why work for Calvary?

At Calvary, our staff matter.

Join our team, learn with purpose and drive positive impact in one of Australia’s largest healthcare providers across Public and Private Hospitals, Residential Aged Care and Home Care.

With over 130 years’ experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients.

**Your benefits**:
NFP salary packaging benefits, discounted health insurance and gym memberships

Paid parental leave

Training, development pathways and career opportunities

Flexible hours that make sense for you

**Please note the following**:
Calvary has a mandatory COVID-19 vaccination requirement for all workers. You will also be required to provide evidence of other immunisation as required for your role including influenza, tuberculosis screening, hepatitis, diphtheria, tetanus, varicella