Float Attendant

City Cave North Strathfield have an exciting opportunity for a highly motivated part time or casual Float Assistant. This role will suit someone who loves to support our clients through exceptional customer service ensuring the best City Cave experience.

**Key Responsibilities**:

- Ensure that the customer service needs and expectations are exceeded daily.
- Ensure facility remains clean and well presented at all times.
- Make sure all Float Rooms are clean and dry between clients.
- Make sure all-Infrared Sauna Rooms are clean and prepped for the next client.
- Herbal Tea/Water service.
- Washing teacups and glasses.
- Overall operational control and performance of the City Cave Centre.
- Merchandising of inventory.
- Administration and Diary Management.
- Complete Water Chemistry Test and treat effectively.
- Respond to all customer feedback and enquiries promptly.
- Ensure all facilities and services are in a safe and operational capacity
- Maintain sales and second line of income targets.

**About you**:

- Experience in sales and customer service.
- Positive attitude.
- Results and sales driven.
- Professional phone manner.
- Good work ethic.
- Clean and tidy appearance.
- High-level communication skills.
- Ability to work to deadline.
- Responsible and organised.
- Willing and able to pursue upsell and future booking opportunities.
- Ability to work both autonomously and in a team.
- Available to work day time, evenings and weekends.

**Why work for us? City Cave Benefits**:

- Work for the leading brand in float, sauna and massage therapies in Australia.
- Join a team that ensures we always aim to satisfy our clients and continually set out standards higher.
- Supportive work environment with career progression opportunities.
- Work in the growing wellness industry, helping others.
- Discounted City Cave services.

We are a busy centre, and open until 9:00pm 7 days per week so the ability to work the evenings is essential.

**Job Types**: Part-time, Casual

Pay: $22.00 - $48.00 per hour

Expected hours: 4 - 38 per week

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekend availability

Supplementary Pay:

- Bonus
- Overtime pay
- Penalty rates

Work Authorisation:

- Australia (required)

Work Location: In person