Disability Support Worker

7 months ago

Frankston, Australia Community Staffing Australia Full time

A workplace that acknowledges and values their staff
- Support from management and ongoing development and education opportunities
- A supportive and positive team to work alongside

**Job Details**
Position - Disability Support Worker

Employment Type - Ongoing Casual position

Award - Social, Community, Home Care, and Disability Services Industry

$30.00 - $55.00 p/h

**What's our purpose?**
At Community Staffing Australia, we want to nurture a culture of empowerment, empathy, and stability within our vulnerable communities by engaging highly compassionate leaders. To provide a solid foundation of support in the communities we serve, we must ensure that our valued employees support each other in our services. To accomplish this, we must ensure that you, our valued employees, are acknowledged and recognised to perform at your best in any situation and achieve positive results.

**About the Role**:
As a CSA Disability Support Worker, you will be engaged across multiple settings, including:

- Home-Based Care
- Disability Support
- Community Access
- Integrated Family Services
- Transport
- Respite Support

Our services operate 24 hours a day, 365 days a year. No two days are the same. Some day-to-day tasks can include:

- Assisting with personal hygiene, showering, dressing, etc.
- Supporting the needs of individuals with complex medical needs that require high physical support.
- Encouraging the customer's options for choice and control and empowering them at all times.
- Implementing and supporting behavioural plans and record keeping.
- Undertaking or assisting with daily household tasks, e.g., cleaning, cooking, laundry, etc.
- Providing opportunities to develop skills, e.g., gardening, cooking, and using transport.
- Accompanying them on outings and day-to-day activities such as shopping, appointments, and social outings.

**Who are we looking for?**
Ideally, you are an experienced disability support worker; however, if you have great customer service or experience with people with disabilities, nursing, paramedicine, youth support, teaching or aged care, or raising families, we would still love to hear from you.

Besides being proactive and resourceful, you:

- Are customer-focused, committed, reliable and punctual
- Have excellent active listening skills with the ability to act and communicate with empathy, politeness, and tact
- Are highly confidential and protect the privacy of your customers and families
- Energetic and excited to make a difference in people’s lives by providing genuine support and always striving to improve experiences
- Possess effective interpersonal and communication skills, especially great listening skills
- Take accountability and be trusted to work autonomously or as a team.
- Can establish and maintain positive professional relationships with customers and their families
- Provide personal care responsibilities with humility, dignity, and respect
- Live our values and have a genuine passion for positively impacting customers living with disabilities.
- Have flexibility and willingness to work over a 24/7 roster, including afternoon shifts, sleepovers, weekends, and public holidays (including Christmas, Easter, and New Year).

Exceptional customer service is always vital. While you are there to support customers' lives and lead the independent life they want, your workplace is their home, and you must always treat them with respect, integrity, and empathy.
- A minimum Cert IV (or currently studying) in a related relevant Community Services qualification, Cert IV in Disability preferred.
- Availability on an on-call basis
- Available 3 days a week
- The ability to work regular business hours, afternoons, weekends, overnight stays, and public holidays

**Additionally, you will need the following**:

- Current National Police Check
- International Police Check is required if you have lived outside of Australia for 12 months or more in the past 10 years.
- Current Drivers Licence
- Reliable registered vehicle & Comprehensive insurance.
- Working With Children's Check
- NDIS Clearance Check
- NDIS Orientation Module
- Current Level 2 First Aid & CPR.

**What you can expect from us**:

- A workplace that acknowledges and values their staff
- Support from management and ongoing development and education opportunities
- A supportive and positive team to work alongside

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