Digital Content Editor

4 weeks ago

Sydney, Australia ING Full time

At ING Australia, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we are counting on your unique voice and perspective to help ING Australia become even better. Join us and build an exceptional experience for yourself and you will be making a difference to our customer’s lives by shaping the way they bank and empowering them to stay a step ahead in life and business. Ready to do your thing?

Are you a digital content guru? ING Australia’s Digital Channels Growth and Optimisation team are recruiting for a ‘Digital Content Editor’ who is a passionate advocate for quality digital customer experience, has a genuine interest in the technology that provides that experience and is a competent self learner. This is an entry level job into the Digital and Assisted Channels Tribe within the Retail Bank at ING that will provide exciting long term career progression prospects

**What You’ll Do**
- BAU content management of ING, Adviser, Broker websites
- Maintain a backlog of customer experience improvements/fixes
- IT fault management - working with Service centre and Contact centre to identify faults
- Regular Content audit support - regular reviews, updates
- Coordinating publishing requests that are intended to go live outside of business hours with Team Rapid

**What We’re Looking For**
- Proven experience in coding websites with HTML, CSS and JavaScript
- Understanding of web and mobile development frameworks and technologies
- Experience using excel for data analysis and PowerPoint for communicating ideas
- Relevant education (courses) and in IT, digital, web development or design
- Strong communication skills and the ability to communicate with an array of stakeholder

**What’s in it for you?**
- Discounted ING Health Insurance
- An additional Rest Day to support your wellbeing
- An IMPACT day to volunteer on approved sustainability activity to give back to our community

**About Us**

At ING, we want to make life simpler and more worthwhile - for everyone who banks with us, for the people who work with us, and the community at large, too.

When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive - it’s the kind of place where you can be yourself and make the most of whatever you have to offer.

We give people the freedom to take risks, think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered.

We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.

Sound like the kind of place you’d feel at home? We’d love to hear from you.

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