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Executive Assistance

4 months ago

Sydney, Australia NSW Government -NSW Ombudsman Full time

**Come join our team to make a difference in the NSW public sector**

**Vacancy**: Executive Assistance & Administrative Support Officer, Clerk Grade 5/6, Complaints & Resolution Branch, Assessments Unit
**Location**:Sydney CBD with hybrid and flexible working options.
**Employment**:Ongoing or Temporary
**Salary Range**: Up to $110,843. Package includes salary ($89,707 - $98,982), employer's contribution to superannuation and annual leave loading

**About the NSW Ombudsman**
The NSW Ombudsman’s Office is continuing to pursue our goals of ensuring everyone in NSW is treated fairly, and that public authorities and community service providers act in ways that are lawful, reasonable, and accountable.

We are committed to providing a range of career development opportunities. We aim to guide and help our people with the skills they need to lead our organisation and give the most impact to what they do.

We strive to have a workforce that reflects the breadth and diversity of the people of NSW. We seek people who will bring their whole self and their experiences to our work. We are particularly keen to hear from people with lived experiences relevant to our work, people with disability, LGBTIQ+ people, First Nations people, and people from various culturally and linguistically diverse communities.

**The Role**

The Executive Assistance & Support Officer provides a range of timely, expert and professional executive level administrative, secretarial and day-to-day operational support services to the Assessments Unit in the Complaints and Resolution Branch to facilitate the delivery of business operations and to support the Unit’s achievement of organisational activities. Provides a range of administrative support services including reporting, project management related activities and supporting quality assurance.

**About you**
- You have demonstrated experience providing administrative assistance to a team, including working on projects, writing standard correspondence which provide information on routine matters; researching issues relating to the work of the office; collecting and recording and interpreting data to draw out key information or identify patterns and trends.
- You have excellent organisation skills and are able to manage records and correspondence; coordinate travel arrangements, and schedule and support meetings to facilitate the effective management of their agenda.
- You have demonstrated experience dealing with sensitive or complex issues, which may involve balancing competing interests and brokering acceptable solutions to problems, consistent with office policies or priorities.
- You are flexible and experienced at working in an environment with fast changing, time-constrained tasking.
- You are confident in using Office technology and in maintaining and updating administrative practices, systems and procedures to improve efficiency and service delivery.

The NSW Ombudsman is an organisation that holds integrity, clarity and fairness in high-regard and so do you.

**What can we offer?**
- Competitive salary and future growth opportunities within NSW Ombudsman
- Flexibility and the capacity to work in a hybrid way
- Work life balance with a 35-hour work week
- Opportunity to utilise and hone management and mentorship skills
- Close to public transport - office is adjacent to Town Hall Train Station
- Great team environment and culture

**Notes**:

- Covering letter highlighting your claims for the role.
- Resume outlining your skills, knowledge, and experience as relevant to this role.

**Additional Notes**:

- The assessment process will be conducted by a standard panel assessment process.
- A recruitment pool may be created through this recruitment process. A recruitment pool is a pool of applicants who have been assessed and identified as suitable for this role or similar roles, and who may be considered for a range of similar roles, including temporary, term or ongoing roles over the next 18 months.
- All temporary roles may have the opportunity for ongoing employment.

**Additional Information is available at the following links.**

Role Description

NSW Ombudsman Website

**Closing date**: Sunday, 10th September 2023, 11:59PM