Bell Attendant

Summary

About Hyatt

At Hyatt we care for people so they can be their best. As we continue to grow, we don’t lose sight of what’s most important—people. Hyatt is a company that was built by family. It’s a workplace where co-workers become friends. Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands.

About Hyatt Hotel Canberra - A Park Hyatt Hotel

Hyatt Hotel Canberra is Canberra's first hotel located in the heart of the capital. Our Heritage listed hotel interweaves the hidden mystique of the 1920s with modern Art Deco designs. With 252 rooms and suites, our hotel offers an escape within a heritage-inspired setting. The traditional furniture styles as well as garden and park views are all enhanced with sleek technology.

This is your chance to work at a luxurious heritage property like no other.

The benefits you will enjoy as a valued member of our Hyatt Family:

- Access to employee benefits such as complimentary shift meals, discounts for the Clubhouse and all Food and Beverage outlets
- Training and development opportunities with over 2000 online learning modules to support your career development
- Laundered uniforms
- Above Award wage rates
- Access to an employee assistance program
- Being part of a diverse and inclusive team, passionate about their work
- Complimentary and discount accommodation at Hyatt properties worldwide
- Opportunity to grow and develop your career within an international hotel group

About the Role

Bell Attendants welcome and create the first impression upon guest arrival. They are in constant communication with the Front Office to ensure guests are escorted and their luggage and personal items are transported to and from the guest rooms efficiently. It’s important to ensure that guests are comfortable with accommodations and are familiar with room offerings and features. This highly visible role gives opportunity for casual conversation and hotel or local recommendations.

Some of the responsibilities include:

- Be present in the lobby to be ready to assist guests, colleagues and visitors when requested.
- Ensure collection and delivery of guest luggage and equipment in an efficient and timely manner.
- Escorts guests to room, placing luggage in room assigned by front desk.
- Assist with loading or unloading guests' luggage from vehicles.
- Park cars safely.
- Retrieve cars for guests in a timely and safe manner.
- Ensure that parked cars are locked and that keys are stored safely or returned to the owner.

**Qualifications**:
To be successful in this role you will need:

- Excellent customer service skills and refined verbal communication skills.
- Must have physical stamina to lift moderate amounts of weight.
- Ability to tolerate moderate amounts of walking.
- A valid driver's license and at least two-years driving experience.
- **Full time availability**

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.

Our values of Empathy, Experimentation, Wellbeing, Inclusion, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged.

To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt