Assistant Store Manager

3 weeks ago

Chermside, Australia JD Sports Full time

**Who are we?**

Known best as the_ '_**_Undisputed King of Trainers'_**, JD Sports is a leading Multi-Channel Retailer of the biggest and best global Sports Fashion brands across footwear and apparel.

In 2017, JD Sports first established itself in the Australian market and has since expanded to 40+ stores in NSW, VIC, QLD, WA and SA with many more to come With a combined total of over 850 stores across the UK, Europe, USA, New Zealand, South East Asia and Australasia, we are proud of the fact that we provide our customers with the latest and greatest styles whilst upholding world class service.

**The Role?**

As an Assistant Store Manager, you will work in partnership with your Store Manager to inspire your team to achieve greatness across all touch points of your store. You will assist in overseeing the day-to-day running’s of your store to achieve, if not exceed financial KPI’s, and ensure visual excellence of product is merchandised as per directive of the business. In the absence of the Store Manager, you are the first point of contact for all staff and customer concerns and are responsible for ensuring our customers are being delivered world class service to the standards of the business.

**Commercialism and Business Development**
- Ensure sales targets and KPI’s are communicated to the team and are being monitored daily
- Manage conversion, ATV and UPT to deliver growth to budget
- Take immediate action to resolve underperformance on a daily basis
- Assist the Store Manager with creating and reviewing store base rosters
- Complete daily walkthroughs with your Store Manager and Visual Merchandiser to ensure visual priorities are presented to the JD standard and will attract, engage, and motivate customers to purchase

**Resilience, Adaptability and Pace**
- Ability to adapt to continuously changing processes and procedures, due to JD Sports business rapid growth
- Demonstrate exceptional Customer Service standards and effectively floor manage the team across all areas to deliver a ‘service over task’ environment
- Ability to manage multiple key priorities in your store from people management, sales targets, campaign launches, visual merchandising, stock management, P&L and in-store marketing
- Delegate certain tasks to other Managers within your store and ensure the store set up always remains synonymous to company directive

**Dynamic People Management**
- Set clear expectations both daily and weekly to motivate and inspire your team
- Train the team on all internal and external loss prevention procedures, and lead by example through demonstration to ensure these processes are adhered to
- Deliver regular updates to your Store Manager regarding operations and people performance, highlighting key improvements and achievements
- Inspire, train and support your team to drive a world class experience for the JD customers

**Self-Development and Determination**

Whatever your answer is, if you think you have what it takes to join the ‘Undisputed King of Trainers’ we want to hear it

**What's in it for you?**
- Attractive (and achievable) quarterly bonus
- Competitive Salary
- Referral bonus scheme
- Career Progression and ongoing training
- Staff discount
- EAP & Mental Health champions
- One month parental leave

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