Member Support Consultant

2 months ago

Burleigh Waters, Australia Goodlife Health Clubs Full time

05-Nov-2024

FLG/1829660

Gold Coast Region
- Category:
- Sales- Position Type:
- Full Time- Application Close Date:
- 05-Dec-2024**About Goodlife Health Clubs**:
As Australia's premier, privately-owned fitness organisation, **Goodlife Health Clubs** is in a unique position to kickstart your career in the sector. We currently operate **97 premium clubs **in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more than 270,000 members. Our members enjoy access to industry-leading gym facilities, innovative group fitness classes and bespoke personal training solutions - empowering people throughout Australia to live the Goodlife.

As both a service provider and employer our mission is simple: Move people to achieve great things.

**The opportunity**:
**Member Support Consultants** (MSC's) at our **Burleigh Waters** club play an essential role in building and maintaining a thriving **Goodlife Health Club** membership base. MSC's are the first people to interact with prospective members and inspire them to begin their wellness journey with us - they are responsible for helping thousands of people become faster, fitter, stronger and happier versions of themselves.

The role of an MSC is highly varied and has two clear goals - achieving membership growth goals through proactive sales activities and retaining existing members through the provision of “best-in-class" customer service. MCS's are experts in all things **Goodlife**: They can seamlessly swap between sales and lead generation; Providing exceptional service and achieving successful customer outcomes on the reception desk and; Proactively communicating with current members to enhance their club experience and drive positive member retention.

**Responsibilities**
- Proactively contribute to club sales budget utilising sales promotions and referrals campaigns
- Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities
- Achieving the required number of lead contacts via telephone to maximise sales opportunities
- Providing sales presentations and tours to prospective members
- Creating great member journeys via positive and personalised interactions
- Achieving successful outcomes to enquiries
- Opening and closing the club as per the club roster
- Active involvement in member retention programs, inspiring members to continue their fitness journey
- Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience

**About you**:

- Current First Aid & CPR certificates.
- Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
- The ability to solve problems, and overcome obstacles
- Outstanding communication abilities - able to listen, understand, empathise and influence others
- Tenacity with a natural drive to achieve individual targets and team goals
- Customer focused with a desire to achieve exceptional customer outcomes

**What we can offer you**:
A career in the fitness industry is a career like no other. With **Goodlife Health Clubs**, the actions you take every day will inspire others and positively impact the health, well-being and confidence of people across your community.

**In addition, we offer**:

- A realistic OTE of $70,000-$75,000 (made up of base salary and commission), plus super
- A complimentary all-access Goodlife membership
- Anniversary leave days and an additional free gym membership for friends and family as part of our “recognition for service awards”
- Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations and disciplines

Elevate your professional and personal growth withaccess to our industry leading learning and development content. Dive into the FLG Learning Hub, your one-stop shop for 90,000+ online courses From mastering languages to becoming a presentation pro, and from acing customer service to ruling social media, we've got what you need to excel. Plus, get excited with Blinkist Explore a curated collection of engaging reads to boost your brainpower anytime, anywhere. Get ready to unleash your potential and conquer new heights, both personally and professionally, with our exciting learning and development content

**About Fitness & Lifestyle Group**:
**Fitness and Lifestyle Group (FLG)** is the leading fitness, health, and wellness group in the Asia-Pacific region, headquartered in Australia. Our mission is to make a meaningful, positive impact on people's lives through innovative and diverse health and wellness offerings, both physical and digital.

FLG's portfolio includes globally recognised brands such as **Fitness First Australia**, **Goodlife Health Clubs Aust

  • Team Members

    3 months ago

    Burleigh Waters, Australia Pizza Hut Full time

    We are looking for energetic casual & part-time **Team Members** at **Pizza Hut Burleigh Waters!** As part of this role you will: - Provide excellent customer service - Drive Pizza Hut sales and promotions - Deliver high-quality food preparation & knowledge of pizza oven operation - Assist with restocking and replenishment of product and supplies as...

  • Support Teacher Inclusive Education

    1 month ago

    Burleigh Waters, Australia Brisbane Catholic Education Full time

    Graduates encouraged to apply - Support Teacher Inclusive Education (ST:IE) - Full-time | Permanent - $84,078 - $121,093 per annum + Super (commensurate with experience) **We are seeking an experienced Support Teacher Inclusive Education (ST:IE) with the ability to teach English, Mathematics or Religious Education for a full time continuing position,...

  • Customer Service Team Member

    2 months ago

    Burleigh Waters, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Support Teacher Inclusive Education

    2 months ago

    Burleigh Waters, Australia Brisbane Catholic Education Full time

    Graduates encouraged to apply - Commencing Jan 2025 - Support Teacher: Inclusive Education - Full-time | Fixed Term (2025 School Year) - $84,078 - $121,093 per annum + Super (commensurate with experience) **We are seeking an experienced Support Teacher Inclusive Education (ST:IE) with the ability to teach English or Religious Education for a fixed term...

  • Veterinary Care Specialist

    4 weeks ago

    Burleigh Waters, Queensland, Australia Greencross Vets Full time

    Job OverviewAs a Veterinary Care Specialist at Greencross Burleigh Waters, you will be responsible for delivering exceptional care to our patients and their owners. This role requires a veterinary degree recognised by the AVBC.About the RoleWe are seeking a dedicated and passionate individual to join our team of pet-obsessed professionals. As a Veterinary...

  • Disability Support Worker

    3 months ago

    Piara Waters, Australia Convenient Support Services Full time

    Job Title: Disability Support Worker Job Location: North and South of the River We are currently seeking a compassionate and dedicated Disability Support Worker to join our team. As a Disability Support Worker, you will be responsible for providing support and assistance to individuals with disabilities, helping them to live as independently as possible....

  • Veterinarian Medical Professional

    4 weeks ago

    Burleigh Waters, Queensland, Australia Greencross Vets Full time

    OverviewGreencross Vets is a vibrant community of animal enthusiasts who share a passion for delivering exceptional care. Our dedicated team is committed to providing personalized, professional services that exceed our clients' expectations.Compensation and BenefitsCompetitive salary ranging from $80,000 to $120,000 p/a, depending on experience, plus...

  • Disability Support Worker

    6 months ago

    Piara Waters, Australia Convenient Support Services Full time

    Job Title: Disability Support Worker /Part-time/Casual Job Location: South of Perth We are currently seeking a compassionate and dedicated Disability Support Worker to join our team. As a Disability Support Worker, you will be responsible for providing support and assistance to individuals with disabilities, helping them to live as independently as...

  • Veterinary Care Professional

    4 weeks ago

    Burleigh Waters, Queensland, Australia Greencross Vets Full time

    Greencross Vets is an energetic community of pet-obsessed people passionate about delivering exceptional care to our furry friends.About the RoleWe are seeking a highly skilled Veterinary Care Professional to join our team at Greencross Burleigh Waters. As a key member of our team, you will be responsible for delivering high-quality patient care and...

  • Home Care Worker

    4 weeks ago

    Burleigh Waters, Queensland, Australia KinCare Full time

    Experience the Reward of Caring for Others">We are seeking a compassionate and dedicated individual to join our team as a Home Care Worker in Gold Coast South. As a key member of our KinCare team, you will play a vital role in enhancing the lives of older individuals in their own homes.About the RoleDomestic Assistance: Ensure our customers' homes are safe...

  • Banking Consultant, Burleigh Qld

    2 months ago

    Burleigh, Australia ANZ Banking Group Full time

    **Job Title**: Banking Consultant, Burleigh QLD - Suncorp Bank **Req ID**: 79383 **Department**: SB SEQ South **Division**: Suncorp Bank **Location**: Burleigh About Us About the Role As a Banking Consultant, you are to assess the financial needs of customers and provide options to meet those needs in pursuit of specific sales, service and connected customer...

  • Veterinarian Associate

    1 month ago

    Burleigh Waters, Australia Greencross Vets Full time

    **Company Description** Join our team at Burleigh Waters, located conveniently alongside Petbarn. We are looking to expand our team of Vets and would love you to join us on a roster that works for you. Our Burleigh Waters clinic boasts well-trained and experienced Vets and Vet Nurses who enjoy working from our recently renovated clinic - we now have 4...

  • Medical Practitioner for a Thriving Clinic in Queensland

    1 month ago

    Burleigh Waters, Queensland, Australia Healthcare Professionals Group Full time

    About the RoleWe are seeking an experienced Medical Practitioner to join our thriving clinic in Queensland. As a key member of our team, you will have the opportunity to work with a diverse patient base and contribute to the success of our practice.With a strong focus on quality care and continuity, we prioritize efficiency and productivity while ensuring...

  • Veterinary Practice Specialist

    1 month ago

    Burleigh Waters, Queensland, Australia Greencross Vets Full time

    Company OverviewGreencross Vets is an energetic community of pet-obsessed people passionate about delivering exceptional animal care. Salary and BenefitsWe offer a competitive salary + benefits in line with experience, starting from $120,000 per annum, plus four weeks annual leave and one week study leave. About the RoleThis rewarding role involves...

  • Veterinary Care Specialist

    4 weeks ago

    Burleigh Waters, Queensland, Australia Greencross Vets Full time

    Located in the heart of Burleigh Waters, Greencross Vets is an esteemed veterinary practice dedicated to delivering exceptional care to our furry friends and their devoted owners. As a Veterinary Care Specialist, you will be part of a dynamic team that prioritizes providing personalized, professional, and dedicated care to each patient.The ideal candidate...

  • Leasing Consultant

    8 months ago

    Burleigh Heads, Australia Indigeco Full time

    Gold Coast - Burleigh/Tallebudgera - Competitive Salary - Career Progression Burleigh/ Tallebudgera Real Estate is seeking an enthusiastic and customer focused person to join our Property Management Team as a Leasing Consultant. We're a team who will help you personally grow, week in and week out. We'll teach you the industry so you can become an expert...

  • Recruitment Consultant

    6 months ago

    Burleigh Heads, Australia Integrated Recruitment Specialists Full time

    **Recruitment Consultant** You will be exposed to recruitment for a variety of positions across different businesses, industries, and clients with a national footprint. We will ensure your success in your responsibilities of the complete recruitment and selection life cycle, including but not limited to: - Obtain the client job brief and attend their site...

  • Senior Beauty Services Consultant

    4 weeks ago

    Burleigh Heads, Queensland, Australia Australian Skin Clinics Full time

    About Australian Skin ClinicsAt Australian Skin Clinics, we're committed to providing exceptional customer experiences and expert hair care advice.We have an opportunity for a qualified Hairdresser to join our retail team as a Senior Beauty Services Consultant. As a key member of our team, you'll deliver exceptional customer service while providing expert...

  • Customer Service Delivery Driver

    4 months ago

    Burleigh Waters, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Customer Service Team

    2 months ago

    Burleigh Waters, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...