Wait Staff

6 months ago

Surry Hills, Australia Via Napoli Pizzeria Full time

**About Via Napoli Pizzeria**

In Via Napoli Pizzeria, Luigi and his team bring the flavours and ambience of Naples to our guests to experience. Focusing on an exceptional customer service where smiles are our trademark.

**The Role**

We are looking for Waitstaff who are able to work well in a fast paced environment and values being part of a supportive team while taking the greatest of care in looking after our guests.
- Have a strong knowledge of the food and drinks menu, daily specials and dietary requirements guidelines
- Identify and ensure that all guests wants and needs are meet and exceed expectations
- Be responsible of cash and credit card payments are attained and approved
- Collaborate closely with other team members
- Ensure opening and closing tasks and duties are completed satisfactory
- Attractive tips

**Requirements**:

- 1 year experience as Waitstaff
- Valid Australian working rights
- Fluent English
- Excellent communication skills
- Positive can-do attitude
- Ability to work well under pressure
- Clean and well presented and attention to detail
- A positive attitude to customer service and teamwork
- Valid NSW RSA
- Late afternoon/evenings and weekends availability

In Via Napoli Pizzeria, Luigi and his team bring the flavours and ambience of the streets of Naples to our guests to experience. Focusing on an exceptional customer service where smiles are our trademark.

**The Role**

We are looking for Waitstaff who are able to work well in a fast paced environment and values being a part of a supportive team while taking the greatest of care in looking after our guests.
- Have a strong knowledge of the food and drinks menu, daily specials and dietary requirements guidelines
- Guide guests through the menu and make suggestions and recommendations
- Identify and guarantee that all guests wants and need are meet and exceed expectations
- Take accurate food and drinks orders using POS system
- Check the quality and presentation of the dishes, making sure they uphold company standards
- Clearing and setting tables efficiently and hygienically
- Process payments effectively
- Collaborate closely with other team members
- Complete opening and closing tasks and duties

**Requirements**:

- Relevant Experience on a similar role
- Valid Australian working rights
- Fluent English
- Excellent communication skills
- Positive can-do attitude
- Ability to work well under pressure
- Immaculate presentation and attention to detail
- A positive attitude to customer service and teamwork
- Valid NSW RSA
- Late afternoon/evenings and weekends availability

**Job Types**: Full-time, Part-time, Casual

**Salary**: $27.00 - $39.00 per hour

**Benefits**:

- Employee discount
- Employee mentoring program
- Free drinks
- Free food

Schedule:

- Evening shift
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Surry Hills, NSW 2010: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you available Fridays, Saturdays and Sundays?

**Experience**:

- Customer service: 2 years (preferred)

Licence/Certification:

- NSW RSA (required)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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