Assistant Store Manager

5 months ago

Sydney, Australia Castlery Full time

We are looking for passionate people and a customer focused leader who is excited to join our Sydney Showroom Leadership Team and be a part of our exciting journey as Castlery expands.

Founded in Singapore in 2013, Castlery is a digital-first furniture lifestyle brand delivering across the United States, Australia and Singapore. Our mission is to create quality and beautiful furniture pieces and empower every customer to create an inspiring space. A space in which they can thrive and be their best self.

As the Assistant Showroom Manager your role is pivotal in ensuring the seamless execution of our showroom. Your key focus is to observe and listen to the team, recognizing and coaching them to deliver an exceptional customer experience to successfully achieve performance goals. To analyse key business drivers to identify the root cause of performance strengths and improvement opportunities. To embrace teamwork and focus on creating a positive environment for those around them.

If this sounds like you, we want you on our team

**What You'll Need**
- 2-5 years of retail experience, with an interest in furniture, styling and design
- Passion for upholding an exceptional internal and external customer experience
- Team centric leadership approach that motivates and inspires your talent
- Champion the Castlery omnichannel experience
- Genuinely cares to help people succeed
- Outstanding written, verbal, and presentation skills
- Collaborative with others, yet able to self-motivate and direct
- Committed to continuous learning with ability to adapt and flex
- Able to adjust according to the needs of the business
- Alignment with our Castlery credos; Customer Centric, Earn Trust, Ownership, Learn & be Curious, Bias for Action

**Required Availability**
- Roster availability requires weekdays, weekends, Thursday nights and public holidays

**Location**
- Castlery, shop 14** **Supa Centa Moore Park, 2a Todman Ave, Kensington NSW 2033, Sydney Australia

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