Payments Operations Graduate

1 month ago

Sydney, Australia Ebury Full time

Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration.

**Role: Payments Operations Graduate (Mandarin Speaking) - Sydney Office**

**Responsibilities**:

- Instruction and initial verification of client payments, in accordance with internal processes and in line with internal SLAs
- Completion of payment beneficiaries, in accordance with internal processes
- Take and act on instructions from clients interacting with Ebury offline, in accordance with internal processes
- Take responsibility for assigned tasks and demonstrate end to end ownership
- Creation and manual enrichment of transaction reporting files.
- Reconciliation of client funds, FX settlements and internal cash movements sent and received across Ebury's network of bank accounts.
- Investigation of unallocated and/or non-received funds, and rejection or escalation as required
- Funding client trades, where manual funding is required
- Check and confirm status of payments in third party banking and payment platforms, including SWIFT GPI
- Conduct basic updates on client information adhering to the relevant processes and procedures.
- Communicate the status of tasks to colleagues, supervisors and managers, and escalate problems swiftly, as needed
- Adhere to all internal policies, processes and procedures
- Meeting quality standards and Adherence to SLAs

**Requirements**:

- Bachelor degree holder in business or related discipline
- Practice good office etiquette through punctuality, attendance and behaviour
- Proactive, with the ability to work within strict time-frames and under pressure
- Diligent, with good attention to detail
- Good communication skills, both written and verbal in English
- Co-operative, and comfortable working in a team environment
- Curious and eager to learn, and actively asks questions to confirm understanding of processes and procedures
- Motivated, with a desire to make Ebury a success
- Business fluent in written and spoken Mandarin and English. Cantonese is nice to have.

LI-MO1

LI-Onsite

**Role: Payments Operations Graduate - Sydney Office**

**Responsibilities**:

- Instruction and initial verification of client payments, in accordance with internal processes and in line with internal SLAs
- Completion of payment beneficiaries, in accordance with internal processes
- Take and act on instructions from clients interacting with Ebury offline, in accordance with internal processes
- Take responsibility for assigned tasks and demonstrate end to end ownership
- Creation and manual enrichment of transaction reporting files.
- Reconciliation of client funds, FX settlements and internal cash movements sent and received across Ebury's network of bank accounts.
- Investigation of unallocated and/or non-received funds, and rejection or escalation as required
- Funding client trades, where manual funding is required
- Check and confirm status of payments in third party banking and payment platforms, including SWIFT GPI
- Conduct basic updates on client information adhering to the relevant processes and procedures.
- Communicate the status of tasks to colleagues, supervisors and managers, and escalate problems swiftly, as needed
- Adhere to all internal policies, processes and procedures
- Meeting quality standards and Adherence to SLAs

**Requirements**:

- Bachelor degree holder in business or related discipline
- Practice good office etiquette through punctuality, attendance and behaviour
- Proactive, with the ability to work within strict time-frames and under pressure
- Diligent, with good attention to detail
- Good communication skills, both written and verbal in English
- Co-operative, and comfortable working in a team environment
- Curious and eager to learn, and actively asks questions to confirm understanding of processes and procedures
- Motivated, with a desire to make Ebury a success

LI-MO1

LI-Onsite

**About Us**

**Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector.**

Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in more than 25 countries worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Bucharest to Toronto, we enjoy sharing team experiences and celebrating success across the Ebury family.

Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies.

None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector.
- We believe in inclusion. We stand against discriminat

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