Service Advisor

3 weeks ago

Castle Hill, Australia Subaru Full time

Subaru Australia is the exclusive Australian importer and distributor of Subaru vehicles manufactured by Subaru Corporation.

Subaru Castle Hill are looking for an experienced Service Advisor to join their team

Your duties will include but are not limited to the following:

- Ensure all daily transaction paperwork is completed accurately and efficiently and discrepancies are immediately reported to the Service Manager.
- Display the utmost professionalism when dealing with customers and deliver a ‘Customer First’ experience.
- Quote jobs, ensuring a high level of accuracy and communicate this with the customer ensuring they are comfortable with pricing prior to works being carried out.
- Implement corrective action as required in line with company policy
- Correctly complete service history documentation
- Create a culture of no compromise in the delivery of quality standards and compliance.
- Every employee has a responsibility to proactively manage risk and ensure a safe work environment
- Communicate respectfully and continuously with colleagues to achieve performance effectiveness.
- Deep knowledge of the automotive industry and the Aftersales, workshop environment
- Experience working in fast paced environment
- Customer First
- Collaboration
- Continuous Improvement
- Delivering Results

Why join us?
Explore the range of benefits Inchcape offers its employees in recognition of their contribution to our success. A few are listed below and click here to learn more on our website.
- Where possible, our flexible work policy helps support you in achieving a genuine work-life balance.
- Enjoy more time doing that you love with additional days off including an extra 3 days of paid Family Leave every 3 years, plus 1 day each year of paid Volunteer Leave.
- Access to our employee benefits program including company car rental program, discounts on vehicle purchases and services, free annual flu vaccination, corporate health care plan with Bupa, financial services support, company-paid salary continuance, Death and TPD insurance, and a comprehensive employee wellbeing program.

Want to know more about what it is like to work at Inchcape? Click here to discover more about our workplace culture.

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