Team Leader Disability Support Worker

7 months ago

Brisbane, Australia Accord Care Full time

POSITION DESCRIPTION

**Position Title**: TEAM LEADER DISABILITY TEAM LEADER

**Status**: Part-Time/ Full Time

**Award**: Social, Community, Home Care and Disability Services

Industry (SCHADS) Award

**Position Purpose**

The purpose of this role is to provide Team Leader direction/supervision support to participants and ensure their health, safety, and well-being by providing individualised support that will enable them to achieve their goals of living an independent and fulfilling life.

**Reporting to** Support Coordinator

Supported Independent Living Manager

**Skills,**

An understanding of Positive Behaviour Support Plans or the ability to quickly acquire the skills;
**Competencies,**
- Preferably a minimum of one year of experience supporting people with disability or mental health conditions and/or with complex and multiple care needs;
- An understanding of the term “implementation of Restrictive Practice”;
- Good practical and or theoretical knowledge of working with people with challenging Behaviour.

**Qualifications And Experience,**
- Relevant qualifications in disability, mental health, community services or similar fields preferred
- Experience in performing manual handling tasks such as hoisting
- A current Disability Worker Screening clearance, Blue Card, or the ability to acquire one before starting

**Personal Attributes**
- Professional approach (essential)
- Confident manner (essential)
- Ability to work under pressure (essential)
- A positive approach to change (essential)
- Creative and innovative (desirable)

**Special Conditions**
- A driver's licence accompanied by a registered and safe vehicle that includes comprehensive motor vehicle insurance

**Our Vision**

Accord Care is dedicated to supporting not only the physical well-being but also the emotional and social needs of our clients and their families. Our commitment to these core values guides every aspect of our organisation, ensuring that we empower our team members to respect one another, uphold family values, and make a positive and lasting contribution to the lives we touch.

**Our Mission**

At Accord Care, our mission is to provide compassionate and exceptional care while fostering a culture of respect, family values, and meaningful contribution.

**Our Values**

This mission statement reflects Accord Care's dedication to **The ACCORD WAY.**

**Accountability**

Taking responsibility for the care provided and ensuring that it meets the highest standards of quality and safety.

**Choice**

Respecting the autonomy and choices of individuals with disabilities regarding their care, services, and daily lives.

**Collaboration**

Working together with individuals, families, and a multidisciplinary team to create a comprehensive and effective support plan.

**Opportunity**

Providing equal opportunities for individuals with disabilities to learn, work, and participate in their communities.

**Respect**

Treating individuals with dignity, respect for their autonomy, and cultural sensitivity, regardless of their age, background, or condition

**Diversity**

Acknowledging and embracing the diversity of individuals receiving care, recognizing that each person has unique needs and preference

KEY ACCOUNTABILITIES

KEY RESULT AREA - INTERNAL EFFICIENCY

Responsibilities and Duties

Key Performance Indicators (KPI’s)

Ensure effective communication channels with other staff, supervisor, management, participants, carers and other relevant stakeholders

Progress notes are written following each occasion of support

The communication book is read at the commencement of each shift to check participant movements/activities and check duties for that shift

Incidents are reported with completed documentation provided by the end of the first working day following the incident

Complete other administrative tasks required to ensure compliance with Accord Care Qld Pty Ltd. procedures

Ensure the Service Coordinator / Oncall has been made aware of any anomalies within the shift.

Ensure a positive public image of Accord Care Qld Pty Ltd is presented

All business activities comply with Accord Care Qld Pty Ltd Code of Conduct, regulatory and legislative requirements and ethical practices

Policies and procedures are adhered to

Displays honesty and truthfulness, confronts problems quickly displays a strong commitment to organisational success and inspires others to make and achieve goals

Maintain appropriate records in accordance with established documentation protocols

records are completed in accordance with established documentation protocols

Participate in staff meetings, and regular supervision and training

Attendance at supervision, performance evaluation sessions and training

KEY RESULT AREA - PEOPLE AND CAPABILITY

Responsibilities and Duties

Key Performance Indicators (KPI’s)

Maintain a safe and non-discriminatory workplace

Set availability on the workplace App

Acknowledge shifts on the workplace app when sent

Appro

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