Service Technician

2 weeks ago

Braeside, Australia Motion Asia Pacific Full time

Analyse, identify, and solve problems for our customers
- Servicing the VIC Region with some state-wide involvement
- Attractive salary + super + fully maintained company vehicle
- **Modern** technology and equipment to ensure your success in your role
- **Supportive** culture to ensure your successful career with us
- **Enjoy** the thrill of meeting new people and assisting in the execution of site service work/sales
- **Learning and development** opportunities for your career progression.

As the Service Technician you will be required to travel to customers' locations, performing machinery maintenance and product installation, and collect vibration data for analysis. The role involves design of our products into customers’ equipment, and machinery components to complement our products.

The purpose of this role is to harness our market & product knowledge, growing our business by supporting the regions at the ‘coal face’ through improving our clients Safety, Reliability & Efficiency whilst documenting gains for our customers.

The Service Technician will be part of a team of 4 with opportunity to collaborate with the wider engineering team nationally for various projects and look forward to opportunities within other areas of the business.

**Reporting to the Engineering Services Manager, your duties & responsibilities are**:

- **Build** and maintain strong working relationships with your regions CBC branch network ensuring effective promotion of the nominated product and service range.
- **Perform** root cause analysis and identifying problems and building solutions.
- **Deliver **product training to staff and customers.
- **Deliver** documented safety, reliability, and efficiency gains for our clients.
- **Assist **Sales Reps onsite with reliability advice and be the specialist in redesign work.
- **Collect **vibration data and use it alongside your site work to gain further sale and service opportunities.
- **Report** monthly on activity and actions.

**To be successful in this role you need to**:

- **Advanced Diploma of Mechanical Engineering **desired, however, those with Diploma and/or mechanical trade qualifications and suitable experience will be considered.
- **Hands-on Experience** in machinery maintenance, particularly with Bearings and Power Transmissions products, would be well regarded.
- **Strong **influencing and planning skills.
- **Ability **to identify and capture new business opportunities within existing customers.
- **High energy**, passionate about collaboration with a professional outlook

**Why us?**
CBC is a locally owned and operated company within Motion Asia Pacific. We provide high quality Industrial & Engineering Products including, bearings, power transmission, fluid power fittings, seals, power tools and consumables to engineering, mining, transport, defence, manufacturers, civil infrastructure, and the trades, serviced by our 85 plus strategically located Branches around Australia.

With 1700 staff members in Australia, we focus on continuous improvement and sustainable growth as our two main objectives. This is driven by our long-term investment in people, systems, process, and new growth opportunities for our people.

**empower** your career in motion with us.

**_MOTION is an equal opportunity employer_

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