Concierge Supervisor

JLL supports the Whole You, personally and professionally.

Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

What this job involves
As the Concierge Supervisor, you will be coordinating the day-to-day activities for the team of concierge staff situated within our client’s portfolio.

**A snapshot of the role**:
Provide leadership and be a key point of contact to the Workplace Services team members
Coordinate staff activities with the wider JLL team
Assess workplace requirements in a dynamic environment and allocate tasks to team members
Oversee the appointment of casual and temporary staff to cover positions as needed
Approve timesheets and maintain attendance records and rosters
Actively encourage an environment which supports teamwork, co-operation and excellence across the Workplace Services Team and identify opportunities for improvement

Sound like the job you are looking for? Before you apply, it’s worth knowing what we are looking for:
Goal oriented with a strong focus on building and sustaining relationships
Excellent communicator with proven customer service ability
Hands-on approach to problem solving and an ability to handle multiple tasks in a dynamic workplace
Collaborative mindset, engaging with team members and the wider JLL team as well as the client to optimise service delivery

**What you can expect from us**:
We value your health and wellbeing which is why we are excited to announce a whole raft of new benefits through our WHEREFIT partnership WHEREFIT provides you with access to exclusive corporate discounts of up to 40% off at leading fitness and wellbeing brands across Australia. With over 2,000 unique offers across gyms, activewear, studios, healthy meals, supplements, accessories, self-care and more, there is something for everyone so you can perform at your best

Please note, although developing relationships with agencies forms a component of the JLL talent acquisition strategy, on this occasion agency submissions will not be accepted.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.