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Back of House Manager

4 weeks ago

Macquarie Park, Australia JD Sports Full time

**WHO WE ARE**

Known best as the **_'Undisputed King of Trainers'_**, JD Sports reigns supreme as one of the biggest and best global Sports Fashion brands across footwear and apparel.

Founded in 1981 in the Greater Manchester UK, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we strive to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.

In 2017, JD Sports first launched within the Australian market and has since expanded to 60+ stores. We currently operate in NSW, VIC, QLD, WA, SA & TAS, with plans for continued future growth

Our mission? To offer unparalleled service and style to all our consumers.

To bring this to life, we are offering access to the biggest brands and best products - and a memorable experience that will set us apart.

Working at JD Sports is a state of mind, an attitude and way of challenging the norm. We do not conform; we create our own path and are elite within our field.

We’re seeking energetic, focused, and passionate individuals to join our team

**THE ROLE**

At JD Sports, we strive for operational excellence. As Back of House Manager, you lead a team that is crucial to ensuring the store’s success and you play a pivotal role in delivering great customer experiences from the stockroom to the selling floor. You will ensure there are smooth and efficient inventory management processes including processing deliveries ensuring stock is floor ready, managing stock movement including deliveries both in and out of the store, and minimising stock loss.

You will partner with the wider store management team to prioritise operations and activities and be responsible for coaching and training your team in store loss prevention, inventory management and stock movement policies and procedures.

You will also be responsible, however not limited to the following:

- Provide direction to the Back of House team around daily priorities for stock to floor and delivery processing
- Plan and manage stock deliveries, ensuring door to floor period of 24 hours is achieved
- Ensure maximum stock availability is delivered through effective management of replenishment systems
- Optimize the back of house layout for efficiency and ease of access to bestsellers
- Assist with stock loss management and procedures
- Provide direction, guidance and coaching to Back of House Team Members to encourage, improve and enhance performance

**WHO YOU ARE**
- 2+ years' experience in a similar role within a high turnover, large format fashion retailer
- Inventory management experience preferred
- Strong organisational skills and attention to detail
- Ability to work toward tight deadlines in a timely manner, without compromising on output
- Previous experience managing a team
- Strong analytical and problem-solving skills
- Proficiency in Microsoft Suite, Excel, Word etc.
- You have strong analytical and problem-solving skills
- Flexible to adapt to changing workloads and priorities
- You have excellent time management skills and ensure that daily priorities are executed in a timely manner
- Strong verbal and written communication skills

**WHAT’S IN IT FOR YOU?**
- Work in a dynamic business and engage with some of the best product and biggest sports fashion brands in the market
- Training and development opportunities to kickstart, evolve and shape your career
- Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre
- Access to our attractive staff discount This can also be used for friends and family
- Access to our Employee Assistance Program & Mental Health champions
- One month paid parental leave for full-time employees

We are passionate about connecting with driven and skilled individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career.

JD values diversity and inclusion and champions a culture where everyone feels, valued, included, and celebrated.

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