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Food and Beverage Attendant

1 month ago

Brisbane, Australia PULLMAN Full time

Company Description

Pullman and Mercure Brisbane King George Square is located in the CBD and is Brisbane’s largest contemporary style hotel, featuring 438 guestrooms, extensive conferencing facilities for up to 1000 people, and several dining outlets including Goldfinch Restaurant and Award Winning Rooftop Bar, Sixteen Antlers.

We are 'relentlessly guest obsessed' at AccorHotels. Everything we do, we do to help our clients feel welcome and valued, ensuring they have an unforgettable experience.

The Hotel is currently seeking Food & Beverage Superstars to joing our team on a Casual basis as Food & Beverage Attendants.

**Job Description**:

- Explain the menu to guests, assisting those with special dietary needs or preferences as well as provide suitable assistance when recommending beverages
- Maximise sales opportunities by upselling items
- Ensure accuracy whilst ordering and delivering food and beverage orders
- Use Micros to place orders
- Liaise with the Kitchen on special requests or delayed meals
- Clear and reset tables as well as ensuring service areas are clean and tidy
- Maintain standards of hygiene for food handling and presentation
- Promote a safe workplace by recognising hazards and promoting general OHS practices

**Qualifications**:

- A friendly, customer focused attitude with the strive to provide Total Customer Satisfaction
- Initiative to ensure that interactions with our customers are positive and efficient
- Your Responsible Service of Alcohol (RSA) Certificate
- Previous customer service or hospitality experience
- Confidence in liaising with various internal and external clients
- A high standard of grooming and presentation
- The ability and flexibility to work various rostered shifts, including early mornings, late evenings and on weekends

Additional Information
**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor?**

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo **#BELIMITLES