Assistant Executive Housekeeper

3 weeks ago

Sydney, Australia Capella Hotel Group Full time

Sydney, NSW, AUS
80000-85000 per year
Full Time

About Capella Hotels and Resorts.

Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected, to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants offer authentic flavours imaginatively reinvented. From the Auriga spas to each location's dedicated and personal guest services, the Capella spirit is holistic, generous, and bespoke.

Capella Sydney is the culmination of a stunning transformation of the heritage-listed Department of Education sandstone building, into a luxury hotel that will welcome guests and patrons alike into the impressive building for the first time in history. Delivering a guest experience unlike any other paired with lavish amenities, magnificent architecture and refined interiors, Capella Sydney will become the ultimate destination hotel for both local and international guests alike, establishing it as one of the finest hotels in the world.

Position Summary

The Assistant Executive Housekeeper assists the Executive Housekeeper in ensuring that our guest accommodation, uniform/laundry and all public areas front and back of house are maintained with the highest level of cleanliness and comfort. The individual's main responsibility is in managing the daily operations of the department and assumes responsibility for the Department in the absence of the Executive Housekeeper.

The Role

Ensure all Housekeeping Employees deliver the brand promise and provide exceptional guest service at all times as per the Forbes Standard and guide.
Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
Keep informed of VIP and special attention guest's reservations and ensure that the preferences are well communicated within the team.
Be responsible for the inventory of guest supplies, cleaning supplies, printing and stationery for the rooms, linen etc. And to check that they are handled and stored correctly.
To liaise with the external laundry, outsourcing agency and Engineering Department to ensure the smooth flow of linen supplies and repair work.
To liaise with the Front Office and Culturist Team on anticipation guest check-ins, check-outs, ensuring rooms are ready in a timely manner.
Support the Executive Housekeeper in overseeing the daily operation of the Housekeeping Department and ensures that hotel's policies, departmental standards are strictly adhered to.
Plan, develop, implement and monitor Workplace Health and Safety procedures in order to comply with the relevant legislation.
Coordinate with Quality Assurance Manager and L&D Manager in implementing periodical Standard Operating Procedure and Audit testing and training.

Talent Profile

Diploma/College Degree preferably in Hotel/Hospitality Management.
3-5 years' experience in similar role in luxury hotels/resorts with rotational managerial roles in Rooms Operations.
Excellent communicator with strong leadership and personable character. Passionate in building strong guest relations
Strong knowledge in Property Management System (e.g., OPERA)
Very good command of written and spoken English
Valid working rights in Australia

  • Executive Housekeeper

    7 days ago

    Sydney, New South Wales, Australia Charlestown Executive Apartments Full time

    Are you looking for a rewarding career in housekeeping? Do you take pride in delivering exceptional cleanliness and guest satisfaction? Look no further! We are seeking a skilled and motivated individual to join our housekeeping team at Charlestown Executive Apartments.About Our OperationsWe manage multiple properties across the Hunter and Newcastle...

  • Assistant Executive Housekeeper

    2 days ago

    Sydney, Australia Silk Hospitality Full time

    Central locations around Sydney CBD - Career progression opportunities - pathway to Executive Housekeeper - Full time permanent role - job security **The Role** - **Full time permanent role - must have flexibility to work weekends (38hrs per week/5 days)**: - **Locations based around the Sydney CBD**: - **Minimum** 2 years experience in hotel housekeeping...

  • Assistant Executive Housekeeper

    1 week ago

    Sydney, Australia Silk Hospitality Full time

    Career progression opportunities - Dynamic team with strong people culture - Fast growing business **About Silk Hospitality** Silk Hospitality is a proudly Australian owned and run business which specialises in delivering outsourced housekeeping solutions to hotels across Australia. With operations in Perth, Adelaide, Melbourne, Sydney, Canberra, Brisbane,...

  • Executive Housekeeper

    4 weeks ago

    Sydney, Australia Silk Hospitality Full time

    $5000 Sign-on bonus* - 5 star executive level experience required - Expand your career and work for a distinguished national brand **Who we are** Silk Hospitality is a Australian owned and run business which specialises in delivering outsourced housekeeping solutions to premium hotels across Australia. With operations in Perth, Adelaide, Melbourne, Sydney,...

  • Executive Housekeeper

    7 days ago

    Sydney, Australia silk Full time

    Career progression opportunities - 5 star executive level experience required - Expand your career and work for a distinguished national brand **Who we are** Silk Hospitality is a Australian owned and run business which specialises in delivering outsourced housekeeping solutions to premium hotels across Australia. With operations in Perth, Adelaide,...

  • Assistant Executive Housekeeper

    4 weeks ago

    Sydney, Australia Marriott International, Inc Full time

    **Job Number** 23069747 **Job Category** Housekeeping & Laundry **Location** Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that focuses on supporting the day-to-day...

  • Assistant Executive Housekeeper

    1 day ago

    Sydney, Australia Marriott International, Inc Full time

    **Job Number** 23069747 **Job Category** Housekeeping & Laundry **Location** Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that focuses on supporting the day-to-day...

  • Executive Housekeeper Assistant

    1 day ago

    Sydney, Australia Club Med Full time

    You are - Discreet and well-organised, and know how to make our guests feel at home. - Attentive, you ensure each guest has personalised service and a unique experience. - Meticulous, with a good eye for detail, your give impeccable service. You will - Assist the Executive Housekeeper in the checking and cleanliness of rooms and common areas - Report...

  • Assistant Housekeeping Manager

    3 days ago

    Sydney, New South Wales, Australia Hyatt Hotels Corporation Full time

    Hyatt Regency Sydney is seeking an experienced Assistant Housekeeping Manager to join our Housekeeping team. The successful candidate will be responsible for assisting the Executive Housekeeper in the smooth running of the hotel, including daily allocations of duties across the team and inspection of guest rooms and public areas.RequirementsPrevious...

  • Executive Housekeeper

    1 week ago

    Sydney, Australia Courtyard by Marriott Full time

    **Job Description**: **Job Number** 23117386 **Job Category** Housekeeping & Laundry **Location** Courtyard Sydney-North Ryde, 7-11 Talavera Road, Sydney, NEW SOUTH WALES, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for the daily shift operations of...

  • Executive Housekeeper

    3 weeks ago

    Sydney, Australia silk Full time

    **The Role** We are seeking a passionate and experienced **Executive Housekeeper** to join the Silk team, located at the Blacktown, Sydney. **Key Position Responsibilities**: - Ensuring that your team is cleaning and maintaining the guest rooms and hotel public areas to Silk's highest standards. - Establishing and implementing operational procedures and...

  • Executive Housekeeper

    3 weeks ago

    Sydney, Australia The Ritz-Carlton Full time

    **Job Number** 22137195 **Job Category** Housekeeping & Laundry **Location** Sydney Harbour Marriott Hotel at Circular Quay, 30 Pitt Street, Sydney, NEW SOUTH WALES, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for the daily shift operations of Housekeeping,...

  • Executive Housekeeper

    4 weeks ago

    Sydney, Australia Global Hospitality Solutions Full time

    **Sign on Bonus of $500**: - **Secure Full-time role, room for growth**: - **Competitive salary available** **Available Positions**: - Executive Housekeeper **Benefits: -** - Various reward and recognition programs - A competitive remuneration package - Well established, dynamic and supportive culture - Commitment to safety and team members wellbeing -...

  • Executive Housekeeper

    1 week ago

    Sydney, Australia LUXXE Outsourced Hotel Services Full time

    **Benefit from comprehensive training programs**: - ** Join a company that focusses on a positive, supportive and inclusive work culture**: - ** Be rewarded for your hard work and dedication!** **About Us...** **LUXXE Outsourced Hotel Services** is a home-grown Australian boutique services company operating in Melbourne, Canberra, Sydney, Perth,...

  • Housekeeping Assistant

    3 days ago

    Sydney, Australia Minor International Full time

    **Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...

  • Housekeeping Assistant

    7 days ago

    Sydney, Australia Oaks Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

  • Housekeeping Specialist

    7 days ago

    Sydney, New South Wales, Australia Charlestown Executive Apartments Full time

    As a valued member of our housekeeping team, you will play a crucial role in delivering exceptional guest experiences at Charlestown Executive Apartments. We are seeking a highly motivated and detail-oriented individual to join our cleaning crew.About UsWe operate as a professional Holiday and Serviced Apartment management company with multiple properties...

  • Housekeeping Supervisor

    2 days ago

    Sydney, Australia silk Full time

    Flexible Shifts - Part time roles - Be part of a growing company - Career path to Executive Housekeeper **The Role** Are you looking to develop your career in the Hotel Housekeeping industry? Silk Hospitality has multiple career opportunities on the table, from Hotel Room Attendants, all the way up to Executive Housekeeping Managers. Come join our team,...

  • Housekeeping Supervisor

    2 days ago

    Sydney, Australia silk Full time

    Flexible Shifts - Part time and full time roles on offer - Work in a prestigious 5-Star Hotel with harbour views - Career path to Executive Housekeeper **The Role** Are you looking to develop your career in the Hotel Housekeeping industry? Silk Hospitality has multiple career opportunities on the table, from Hotel Room Attendants, all the way up to...

  • Housekeeping Supervisor

    4 weeks ago

    Sydney, Australia silk Full time

    Generous Salary Package - Above Award Rates - Free Lunch Provided Daily - Career path to Executive Housekeeper **The Role** Are you looking to develop your career in the Hotel Housekeeping industry? Silk Hospitality has multiple career opportunities on the table, from Hotel Room Attendants, all the way up to Executive Housekeeping Managers. Come join our...