Case Manager, Executive Level 1, Anti-dumping

3 weeks ago

Melbourne, Australia Department of Industry, Science, Energy & Resources Full time

Melbourne & Canberra
- Job closes 28/4/2024

**About the Department**:
The Department of Industry, Science and Resources and our broader portfolio are integral to the Australian Government’s economic agenda. Our purpose is to help the government build a better future for all Australians through enabling a productive, resilient and sustainable economy, enriched by science and technology. We do this by:

- Growing innovative & competitive businesses, industries and regions
- Investing in science and technology
- Strengthening the resources sector.

**About the Anti-Dumping Commission**:
We are Australia’s trade remedies authority - the Anti-Dumping Commission. The Commission is responsible for undertaking investigations into allegations of unfair international trade practices involving goods entering Australia and administering Australia’s anti-dumping legislation. These investigations seek to deliver a level playing field for industry. Professionalism, excellence and independence underpins the Commission’s world-class reputation.

The Commission is a connected team of professionals with investigative, accounting, auditing, legal, economic and international trade skills and experience. Our team works well together because we have a supportive and inclusive workplace culture. We prioritise collaboration, fostering an environment where skills, knowledge, and support are freely exchanged. Central to our ethos is the well-being of our team members, whom we empower to lead and manage with confidence. Our goal is for staff to reach their full potential through engaging work and career growth opportunities.

**About the branch**:
The Investigations Branch has multiple Executive Level 1 Case Manager positions available across the Investigations teams. If you have relevant and/or transferrable skills and experience, we’d love to hear from you. We are looking for motivated and skilled people who have:

- well-developed leadership skills including the ability to create a working environment that encourages and supports openness, collaboration and genuine debate around critical issues
- strong case management/project management skills
- experience in leading complex analysis of quantitative data and market behaviours
- the ability to effectively engage and collaborate with internal and external stakeholders to drive quality outcomes
- Microsoft Excel skills at an intermediate to advanced level (highly desirable) - although training can be provided
- skills or qualifications in one of the following fields are highly desirable: international trade, regulatory compliance and/or investigations, auditing, business, commerce, law, accounting or economics.

We are seeking applicants who:

- provide direction to others regarding the purpose and importance of their work
- listen, understand and adapt to their audience
- engage with risk and consider appropriate mitigations
- value specialist expertise and capitalise on the expert knowledge and skills of others
- contribute their own expertise to achieve outcomes for the Commission, including a program of continuous improvement
- steer and implement change and deal with uncertainty.

**What you will do**:
In broad terms, Case Managers have responsibility for:

- Leading a collaborative case team that works effectively with specialist advisors and utilises the Commission’s decision-making processes and systems to deliver timely advice and recommendations to the senior leadership. This includes engaging with risk, proposing appropriate solutions and providing visibility of key case decisions and risks.
- Ensuring investigatory rigour and effective case management principles are met through evidence-based, transparent, independent and impartial decision-making including utilising the Commission’s quality control mechanisms.
- Producing, supervising and/or co-ordinating all case outputs including case management planning; report writing; producing case records (evidence, analysis, risks and issues, briefing notes, meeting notes etc.); and case communications (circulation of critical information, formal advice received, meeting requests, agendas, plans, relevant submissions etc.)
- Supporting the capability development of team members and other Commission staff, including by delegating decisions and tasks appropriately; providing clear performance standards; and providing timely feedback and recognition. This includes recognising different working styles of individuals, building an effective team dynamic with differing skills and abilities.

Case Managers also have a broader leadership role across the Investigation Branch and Commission, including:

- leading innovation and practice development
- leading aspects of staff training and capability development
- supporting a strong and inclusive workplace culture
- contributing to the Commission’s engagement with international counterparts, such as technical virtual meetings with counterpart authorities.

There is a high de

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